Pre-Paid Cards (PPC) for Direct Payments

Receiving Your Direct Payment

Our standard way of paying your Direct Payment is by using a Pre-Paid Card (PPC) account. You should use the PPC account to pay for services that meet the agreed needs and outcomes described in your care and support plan

  • Your Direct Payment amount(s) will be paid in advance straight into the PPC account on a regular basis
  • If you have been financially assessed as having to contribute towards your care and support, we will pay the Direct Payment amount MINUS the contribution you are expected to make.
  • You MUST pay your contribution amount into the Pre-Paid Card account as without this, there will not be enough funds in the account to pay for your care.

Setting up your Pre-Paid Card account

As soon as we agree that you should have a Pre-Paid Card Account we can set this up the same day. You will receive a welcome letter informing you of your account number and sort code and your card will arrive 7-12 days later (depending on the day ordered), you can then activate your card and set up your online account to help you manage the money.

Managing your Pre-Paid Card (online or telephone)

 You can choose how you manage your card