When we have dealt with your claim for Benefit we will send you a decision letter which will show the information we have used to work out your Benefit. You must check this letter carefully. If you are not happy with a decision made about your Benefit, then you have various options.
- Ask for an explanation of the decision. You can do this in person, in writing or by phone
- Request a written statement of reasons for the decision. This can help you with your decision to appeal. This request must be in writing and signed by you and must be made within one month of the date on the decision notice
- Ask us to look at the decision again This request must be in writing and signed by you and must be made within one month of the date on the decision notice
- Print off and complete the Application to Appeal form in the Appeal Leaflet(PDF 4.18MB) Please be patient this is a large file and may take a while to download
If you are still not happy with the decision you can appeal against it to an independent tribunal. You should put in writing the decision you are appealing against, why you are appealing and it must be signed by yourself.
You can ask us to look again at your claim and revise a decision or appeal against the decision, within one calendar month of the date on the decision notice. If you ask for a written statement of reasons within this month then the time it takes to send the statement to you will be added on. If the decision is revised, then you will have a further calendar month to appeal if you are still unhappy.
Benefit appeals will be sent by the local authority benefit office to the Appeals Service
who will arrange for your appeal to be heard by an independent Appeal Tribunal.
Contact us at Milton Keynes Benefits Department
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