For further information, have a look at the Office of Fair Trading web site: http://www.oft.gov.uk
The Office of Fair Trading has issued advice on Funerals and you can find advice on:- http://www.oft.gov.uk/consumer-advice/CAB-overview This advice includes:
- Your rights and choices
- Choosing a Funeral Director
- Funeral costs
- Pre-paid funerals
Also look on our information page on benefits and advice, before and after a funeral just click on the link below to take you to this page.