Housing

As you might expect with more people moving in every day, demand for Housing in Milton Keynes is always high. There are a number of ways that Milton Keynes Council may be able to
help you find somewhere to live

Thank you to everybody who responded to the rent consultation earlier this year. We had 1713 responses. The results were:

• 983 for the 5.5% increase
  
• 384 for the 6.5% increase
  
• 205 for the 7.5% increase
  
• 19 people requested a different % of increase
  
• 122 people gave no comment

If you have any queries regarding your rent please contact your rent officer at your Local Housing Office

We are taking part in the Tenant services Authority's National Conversation.
To find out more look at www.nationalconversation.co.uk

The Resident Involvement Team offer many great opportunities for you to get involved from fun days and trips to discussion groups and online forums. They also offer free training to Milton Keynes Council tenants providing a range of useful everyday skills.

For more information visit Resident Involvement

The Council has consulted with the public, our partners, considered national and regional issues, decided which services we need to improve and translated these in to six Council Priorities for 2009/10 to 2010/11. These align with the Council's planning framework and to learn more about both follow this link and read about them in the new Council Plan.


The work Housing is doing to improve its services supports and feeds into these new
Priorities. To see how our systems thinking flows follow this link:

How the Housing Service feeds in the Council Priorities 2009/11

As a result of the high level of demand experienced for the MyChoice HomeBuy equity loan scheme, Catalyst are presently unable to process any further applications for property purchases through this scheme.

Any applications received will be held on a waiting list and in the event that the situation changes all eligible individuals will be notified at the appropriate time.

Please note that MyChoice HomeBuy is not the only option so do still contact and register with Catalyst.

If you are a homeowner worried about keeping up with your mortgage repayments, you may be interested in the new Homeowners Mortgage (HMS) scheme.

What is the HMS Scheme?

Housing services are always looking at ways to improve the services we provide to meet customer needs / demands.

Our purpose is Right Person, Right Home.
Our performance is monitored at a local and national level, as follows:

• Local – we use a lean measures approach to manage and improve services / council priorities, click here to read more
  
• National – CPA (Comprehensive Performance Assessment) and CAA (Comprehensive Area Assessment) / Inspections / Residents Status Satisfaction survey / National Performance Indicators

Latest news:

• CPA (Comprehensive Performance Assessment) 2008 results just published – Housing remain a 3 rated service.
  
• Residents Satisfaction survey results – overall satisfaction increased to 73.4% from 2006 survey result of 67%. To find out what the feedback was.
  
• Latest lean measures results – Quarter 3 update.

Housing Performance

mk@home - Milton Keynes Council's magazine for all tenants, shared owners and leaseholders

Have you heard about The National Conversation?

The Governments Mortgage Rescue Scheme is being rolled out across all local authorities during January 2009.

I want to know more....

We no longer have a housing waiting list. follow this link to find out how you can get help and advice with housing.

Too much clutter in your home? Did you know that you can now rent a garage with Milton Keynes Council for storing your domestic items?

Follow this link to find out more about Renting one of our garages

Flexible Home Improvement Loan
Would you like to improve the warmth, comfort, safety and security of your home?

Are you a homeowner over 60 if the answer is yes, please read on for more good news.

Milton Keynes Council are currently consulting with the public about introducing a

new scheme for home owners.

As a council tenant you have a number of rights and obligations. This article gives you a useful summary of the main terms and conditions of your tenancy. Click here to find out more

Follow this link to find out some of the ways we are working on improving the service that you receive.

For information about some of the services that are available to you as a Milton Keynes Council tenant click on the link below:
How can we help?

For more information about Housing Services please click here to view our Housing Information Leaflets

Milton Keynes Housing landlord* Service was inspected by the Audit Commission in February 2008. We were rated as a 2 star service with promising prospects. Please follow this link to read the Audit commission press release on the housing inspection result 2008.

*The Housing Landlord service maintains and manages over 11,000 council homes on a day to day basis. The service provides a management service to the tenants of these homes – managing tenancies; collecting rent; letting empty properties; repairs and building services; delivering the Decent Homes improvement programme; Right to Buy; Former Tenants Debt and rechargeable recovery.
You can also read the full Housing service inspection report 2008

Xulashooyinka Guriyaha Milton Keynes

Milton Keynes Council Housing Service was awarded a government grant in 2007 to help prevent Homelessness in the Somali Community.

The grant helped fund the production of a DVD providing housing advice to the Somali Community in their own language. You can view the DVD here Somali Housing Options DVD