Parking Tickets

If you park in breach of local parking restrictions (displayed on signs and/or lines), you may receive a parking fine, known as a Penalty Charge Notice (PCN).

Previously all parking contraventions carried a £60 penalty charge. On the 31st March 2008, 2 tier parking penalties become applicable. This meant that a lower level charge of £40.00 is applied for those contraventions deemed to be less severe, and a higher level charge of £60.00 for more serious contraventions.

From the 27th November 2009 these charges are changing any Penalty Charge Notice issued will be £70.00 for higher level and £50.00 for the lower charge. The charge will be reduced by 50% for prompt payment before the end of the 14 day discount period.

Contraventions such as failure to pay and display, or overstaying a parking ticket are considered to be less serious than parking on yellow lines or parking in a bay reserved for residents or disabled badge holders, so the lower level charge is applied. Generally, if you are allowed to park somewhere but you breach the restriction you will be subject to the lower level PCN charge.

Postal Penalty Charge Notices
The introduction of what is called the postal PCN is not a new concept. This power has been available in London since 2000. Milton Keynes Council will now be issuing these notices where vehicles have driven away before the PCN can be completed and issued to the motorist or attached to the vehicle. The CEO will be required to provide evidence that the PCN was 'in production' and would otherwise have to be cancelled on return to the parking office.
The new regulation will deal with those people who persistently contravene the parking regulations but simply drive away when they see a CEO or where a PCN is physically created but has not been served due to threatening behavior towards the CEO.

For details of which contraventions are subject to the higher and lower level charge, please click the link to view the contravention level table.

How to Pay

• Pay online
  
• Pay by phone 0845 230 8855 (all major credit/debit cards accepted)
  
• Pay by post - Your cheque or crossed postal order must be made payable to Milton Keynes Council and sent to:
  
  Milton Keynes Parking
  Suite 401
  Midsummer House
  Midsummer Boulevard
  Central Milton Keynes
  MK9 3BN
  
  
• Pay in person – You can pay in person by cash, card or cheque at
  
  MK Direct
  Civic Offices
  1 Saxon Gate East
  Central Milton Keynes
  MK9 3EJ
  
  Opening hours Monday - Friday 9am-5.15pm
  
  The busiest times are during the lunch period (11.30am - 2.30pm) and the 1st week of the month. It is likely that you will have to queue if you visit the Parking Shop during these periods.

Objecting to your PCN

If you want to challenge the PCN you must do so in writing via post or email. Remember to state your name, address, PCN number and vehicle registration mark. You should set out the reasons why you think the PCN was incorrectly or unfairly issued (please see list of unacceptable reasons below).

You should write to

Milton Keynes Parking
Suite 401
Midsummer House
Midsummer Boulevard
Central Milton Keynes
MK9 3BN

or email: pcnenquiries@milton-keynes.gov.uk

If we receive your letter within 14 calendar days from the date of PCN issue, and decide not to cancel it, we will extend the discount payment period for a further 14 days from the date of our response.

If you’re not happy with our decision, you do have further rights of appeal at later stages. You can also take your case to the Traffic Penalty Tribunal, an independent tribunal. For information on formally appealing against the issue of a Penalty charge Notice, please visit www.trafficpenaltytribunal.gov.uk or www.patrol-uk.info.If you want to query or discuss your PCN, you can telephone 0845 230 8855.

Unacceptable reasons – we will not cancel your PCN if

• You were delayed on your return to your car because you were held up in a queue or your meeting over ran
  
• You did not realise that you had to pay for parking on a Sunday
  
• You did not realise that you had to pay to park in that location
  
• You did not realise that you were parked in a restricted bay, e.g. disabled bay, resident permit holder bay
  
• You were only parked for a few minutes
  
• You have been parking in the same place for years and have not previously received a PCN
  
• You do not have enough money to pay the charge
  
• Other vehicles were parked in the same manner and did not receive a PCN
  
• There was nowhere else to park