Advisory, Conciliation and Arbitration Service (ACAS) http://www.acas.org.uk
ACAS's staff are employment relations experts who help people work together effectively. This ranges from setting up the right structures and systems, to finding a way of settling disputes if things go wrong.
Business Link Solutions www.businesslink.gov.uk
Business Link is the national business advice service, operating in 45 locations across England. Business Link Solutions Milton Keynes, Oxfordshire and Buckinghamshire, exists to provide free access to help, resources and contacts for local businesses.
The Carbon Trust www.carbontrust.co.uk/default.ct
The Carbon Trust is an independent company funded by Government. Their role is to help the UK move to a low carbon economy by helping business and the public sector reduce carbon emissions, and capture the commercial opportunities of low carbon technologies.
Chamber of Commerce - Milton Keynes and North Buckswww.mk-chamber.co.uk
Tel: 01908 259000
Confederation of British Industry (CBI) www.cbi.org.uk
Tel: 020 7379 7400
The Federation of Small Businesses www.fsb.org.uk
The Federation of Small Businesses is the UK's largest organisation lobbying on behalf of, and working for, small businesses. This is a membership based support organisation, for which there is a membership fee.
Jobcentre Plus www.jobcentreplus.gov.uk
Jobcentre Plus offers free advertising of job vacancies and advice on recruitment.
Adviceguide www.adviceguide.org.uk/
The Adviceguide website is published by Citizens Advice and provides up-to-date, independent advice covering a wide range of topics. The site offers advice relevant for England, Northern Ireland, Scotland and Wales and provides information in English, Welsh, Bengali, Punjabi, Gujarati, Urdu and Chinese.
Age UK Milton Keynes www.ageukmiltonkeynes.org.uk/
Age UK is the largest charitable movement in the UK concerned with the needs and aspirations of older people and the leading authority on ageing related issues. In England, Age UK is a federation of over 400 independent charities with a shared name and a shared commitment to making later life fulfilling, enjoyable and productive.
Community Legal Service (CLS) Direct www.clsdirect.org.uk/index.jsp
Need information about a legal problem? Want to know who and where your local adviser is? Does it cost anything and can you get financial help? If so, CLS Direct can help.
Community Mediation Servicehttp://www.mkweb.co.uk/Communitymediation/
This independent service brings people together to resolve disputes, aiming to resolve any neighbour or other community dispute amicably through mediation.
Milton Keynes Community Mediation Service
379 Acorn House
Midsummer Boulevard
Central Milton Keynes
MK9 3HP
Telephone: 01908 200828
Consumer Direct http://www.consumerdirect.gov.uk/
Consuer Direct provides clear, practical, impartial advice to help you sort out problems and disagreements you may be having with suppliers of goods or services
Consumers Association (Which?)www.which.co.uk/
Consumers' Association is Europe's largest independent consumer organisation, running campaigns on behalf of all consumers. Under the "Which?" brand they publish a wide range of consumer information in magazines, books and online.
Gas Safe Registerwww.gassaferegister.co.uk/
Gas Safe Register replaced the CORGI gas register in Great Britain and the Isle of Man on 1 April 2009. Anyone carrying out work on gas must be registered with Gas Safe Register.
Only a Gas Safe registered engineer is legally allowed to install gas appliances, boilers, hobs, ovens or fires in your home or workplace.
You must only use a Gas Safe registered engineer for any type of gas work, including installation, maintenance and servicing.
Department for Constitutional Affairs (previously The Lord Chancellor's Department) www.dca.gov.uk/
The Prime Minister announced on 12 June 2003 the creation of a new Department for Constitutional Affairs. This will incorporate most of the responsibilities of the former Lord Chancellor's Department whose main departmental role was to secure the efficient administration of justice in England and Wales. Broadly speaking, the Lord Chancellor was responsible for:
The effective management of the courts.
The appointment of judges, magistrates and other judicial office holders.
The administration of legal aid.
The oversight of a wide programme of Government civil legislation and reform in such fields as human rights, freedom of information, data protection, data sharing, family law, property law, electoral & referenda law, defamation and legal aid.
Facsimile Preference Service (FPS) www.fpsonline.org.uk/fps/
Registering with The FPS enables businesses and individuals to register their objection to receiving direct marketing faxes.
Tel: 020 7291 3330
Fax: 020 7323 4226
The Financial Services Authority (FSA) - Money Made Clear www.moneymadeclear.fsa.gov.uk/
This website helps consumers to develop their financial capability, enabling them to become questioning and informed consumers of financial services
Hearing Aid Council (The) thehearingaidcouncil.org.uk/
The Hearing Aid Council is a statutory body established under the Hearing Aid Council Act (1968). It regulates anyone who sells hearing aids, whether in the High Street, the purchaser's home or in a hospital.
The Hearing Aid Council
Witan Court
305 Upper Fourth Street
Central Milton Keynes
MK9 1EH
Mailing Preference Service (MPS) www.mpsonline.org.uk/mpsr/
Registering with MPS can stop most unsolicited consumer advertising material addressed to individuals personally and delivered to their home address by post.
Mailing Preference Service (MPS)
DMA House
70 Margaret Street
London
W1W 8SS
National Lottery Commission www.natlotcomm.gov.uk/CLIENT/index.asp
The National Lottery Commission is a non-departmental public body, which began on the 1 April 1999 to regulate the National Lottery, a task formerly carried out by the Office of the National Lottery (OFLOT).
The Commission undertakes the statutory duties set down in the National Lottery Act 1993. Under the terms of this Act, the statutory responsibilities of the Commissioners are:
to secure that the National Lottery is run with all due propriety
to protect the interests of participants
to maximise, subject to the first two considerations, the amount of money available to good causes
Ofcom is the regulator for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services.
Ofcom Contact Centre
Riverside House
2a Southwark Bridge Road
London
SE1 9HA
Telephone: 0845 456 3000 or 020 7981 3040
OFGEM www.ofgem.gov.uk/Pages/OfgemHome.aspx
Office of Gas and Electricity Regulation
9 Millbank
London
SW1P 3GE
Telephone: (020) 7901 7000
Fax: (020) 7901 7066
OFWATwww.ofwat.gov.uk/
Office of Water Services
City Centre Tower
7 Hill Street
Birmingham
B5 4UA
Telephone: (0121) 625 1300
Fax: (0121) 625 1400
Email: enquiries@ofwat.gsi.gov.uk
TrustMark is a scheme supported by Government, the building industry and consumer groups, to help you find reliable and trustworthy tradespeople to make improvements and repairs to your home.
Use their site to search a list of trade associations and other organisations who can supply you with reputable builders, electricians, roofers, heating engineers and other tradespeople that meet certain standards the Government has set.
Vehicle Builders and Repairers Association (VBRA) www.vbra.co.uk/
The VBRA is a leading organisation for the vehicle body building, commercial vehicle repair, tail lift repair and car body repair industry. It is a member driven organisation, with no external or conflicting commercial interests. Their website includes a member search service. The VBRA has secured approval for its Consumer Code of Practice under the Office of Fair Trading's Consumer Codes Approval Scheme (CCAS).
Buckinghamshire County Council Trading Standards www.buckscc.gov.uk
Environmental Services Department
County Hall
Aylesbury HP20 1UP
Telephone: (01296) 383212
Fax: (01296) 382017
Email: tsd@buckscc.gov.uk
Thames Valley Police
Central Milton Keynes Station
Tel: 01908 686000
Directgov www.direct.gov.uk
Directgov is the place to turn to for the latest and widest range of public services and government information. Book a driving test, find a job, get advice about childcare, renew your passport and lots more.
Other Other Milton Keynes Council Enforcement Services
Regulation and Inspection Unit (Neighbourhood Services)
Tel: 01908 253558 (Nursing homes, etc)
Government Government Departments
Department for Business Innovation and skills (Previously the Department of Business, Enterprise and Regulatory Reform- BERR)www.berr.gov.uk
Ministerial Correspondence Unit
1 Victoria Street
London
SW1H 0ET
Telephone: (020) 7215 5000
Department for Environment, Food & Rural Affairs (DEFRA)www.defra.gov.uk
Nobel House
17 Smith Square
London
SW1P 3JR
Telephone: 020 7238 6000 (switchboard)
Helpline: 08459 33 55 77 (within the UK)
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