Understanding your Council Tax bill

Information about your Council Tax bill

A Council Tax bill is issued when: 

  • the annual bills are created in March of each year 

  • you have reported a change of address, occupants or tenants 

  • you have set up or cancelled a Direct Debit 

  • there has been change to your Council Tax Reduction, discount, or exemption 

If there is a change to the amount you need to pay, you will be sent a new bill. You should pay according to the most recent bill. 

If you would like a copy of your council tax bill (including previous years), there is no need to contact us. The fastest way to do this is through your online account

Annual bills are sent on the assumption that your circumstances will not change. If anything changes that affects your bill you must inform the council, so a new bill can be issued. 

If any of the information on your bill is incorrect, please let us know via our contact us form.  You must pay the bill while you are waiting for your request to be processed. Failure to notify us of any changes in your circumstances may result in a penalty being applied to your account.

For information on paying your bill and managing your payments see the Pay Council Tax page