Energy bills rebate

All applications for the £150 rebate should be made by applying online.

If you have any problems submitting your application please email energyrebate@milton-keynes.gov.uk 

We are experiencing a huge number of calls at the moment and so please only call us if you do not have access to the internet to make your application.

To apply you’ll need:

  • Your Council Tax ref number, find that on the bill you received in March
  • Your Property ref number – This is shown on the letter sent to you recently inviting you to apply or you can logon to your online Council Tax account to find this number.
  • Your bank details

More details on the energy bill rebate can be viewed at this link.

The Government has issued an Council Tax Rebate fact sheet

Council Tax Rebate for Council Tax bands A to D

Eligibility criteria for Council Tax Rebate:

  • You must be named on the Council Tax bill
  • You must have been living in the property as your main home on 1 April 2022
  • The property must be in Council Band A to D (This includes property that is valued in band E but has an alternative valuation band of band D, as a result of the disabled band reduction scheme).

If you receive the following discounts or exemptions you can still receive the £150 payment:

  • Council Tax Reduction
  • a student exemption so long as you are named on the Council Tax bill
  • an exemption because everyone living at your property is under 18
  • a severe mental impairment exemption
  • An annex that’s occupied by 
  • a dependant relative aged 65 or over, or 
  • someone with a severe mental impairment, or
  • someone who is substantially or permanently disabled

A rebate will not be paid where:

  • A property has no permanent resident and is someone’s second home.
  • A property is unoccupied (for the purposes of calculating council tax).
  • The person liable to pay the Council Tax does not occupy the property.

APPLY FOR COUNCIL TAX REBATE

For people who pay Council Tax by direct debit, in most cases, the £150 rebate will have been paid directly into your bank account without any need for you to do anything. 

If you pay by Direct Debit and have not received your payment you can apply online now. If you have any problems submitting your application please email energyrebate@milton-keynes.gov.uk  

If you don’t pay by Direct Debit and we think you are eligible for a rebate we have sent you a letter with information on how to claim your rebate.

You don’t need to wait for the letter you can apply now for your rebate on our online portal if you think you meet the eligibility criteria below.

There is only one rebate available for each household.

In accepting the rebate the bank account holder is confirming that they are receiving the payment on behalf of the whole household and that they meet the eligibility criteria set out below.

If this later appears not to be the case, the grant may be liable to recovery from the person who received the payment.

If you have any problems submitting your application please email energyrebate@milton-keynes.gov.uk

 

Discretionary Energy Rebate Scheme

We are introducing a discretionary scheme that will help some households who live in homes in Bands E to H as well as some additional support to our most vulnerable households.

The following groups have been identified as potentially eligible:

  • Households in bands E to H in receipt of CTR on 1 April 2022
  • Households in bands F to H in receipt of disabled band reduction on 1 April 2022
  • Households in bands E to H in receipt of Carers disregard on 1 April 2022
  • Households in bands E to H in receipt of an exemption because all occupiers are severely mentally impaired on 1 April 2022

If you are in one the above categories, you can apply online now. If you have any problems submitting your application please email energyrebate@milton-keynes.gov.uk  

APPLY FOR DISCRETIONARY ENERGY REBATE

Milton Keynes Council will be providing a hardship fund which households who do not fall into the main scheme or in the above groups can apply for. This fund will open to applications in late June 2022.

Frequently Asked Questions:

How is the money to be paid?

If your Council Tax is currently paid by Direct Debit then the payment will have been made automatically to the bank account set up for Direct Debit payments (subject to some background verification) based on the Council Tax records for 1 April 2022.

If your council tax is paid by a different method of payment to Direct Debit or you pay by Direct Debit but we have not been able to confirm you meet the eligibility criteria then you will need to apply for the payment. Applications will need to be made through the council’s online portal so that we can automate the verification process and speed up payments

you can apply here:

APPLY FOR COUNCIL TAX REBATE

You can choose to have a payment made to your nominated bank account or you can have the credit set against your Council Tax to reduce your monthly instalments.

When will the payments be issued?

If you pay your Council Tax by direct debit and we have been able to verify your details the rebate will have been paid automatically to your bank account.

If you pay by Direct Debit and have not received your payment you can apply online now. If you have any problems submitting your application please email energyrebate@milton-keynes.gov.uk  

 

If you do not pay by direct debit, then you will need to apply online for your rebate. Given the volume of payments we have to administer there may be a delay in processing payments, but we will deal with these as quickly as possible and hope to have the majority of payments made by the end of May.

What should I do if I receive an automatic payment in my bank account but I do not meet the qualifying criteria?

If you receive an automatic payment but you think that you do not qualify you should contact the Council immediately by emailing energyrebate@milton-keynes.gov.uk and let us know your name, address and why you think you should not receive the rebate. We will then get in contact with you.

What about properties in band E to H?

Councils have been given additional funding to deliver discretionary energy rebates to households who do not qualify for the main rebate scheme, including those in Bands E to H.

Applications for the discretionary fund will need to be submitted through the council’s online portal.

How do I apply?

You need to complete an application using our online portal:

APPLY FOR ENERGY REBATE

Frequently Asked Questions (PDF, 142KB)

Last Updated: 20 May 2022