Nationality Checking Service (NCS) and Nationality Document Return Service (NDRS)

This service is run by appointment only.

Milton Keynes Registration Service now offers both a Nationality Checking Service (NCS) and Nationality Document Return Service (NDRS).

Nationality Checking Service (NCS)
Nationality Document Return Service (NDRS)
Nationality Document Return Service (NDRS) and Joint Citizenship and Passport Service (JCAP)
How to complete your passport application form
Do I have to pay for NCS, NDRS or JCAP?
Will my application be dealt with more quickly?
How do I know Milton Keynes Council is competent to offer the checking service?
Will the Council give me advice about immigration?
NCS terms and conditions

 

Nationality Checking Service (NCS)

The Nationality Checking Service (NCS) has been set up to help ensure that your citizenship application is accurately completed and submitted with all the relevant supporting documents. Our advisers are trained and registered to check and forward your application.

During the appointment we will check that your application form has been fully completed, please ensure that you bring the most up to date AN1 form and / or MN1 form and we will ask to see all of the relevant supporting documents.  Please ensure you bring all original supporting documents with you, we will photocopy these and certify the copies to show that we have seen the originals.  The original documents, with the exception of your Life in the UK test certificate will be returned to you for your safekeeping.

Please note:  We are unable to accept passport applications as part of an NCS appointment.

We will then send your application, supporting documents and payment instructions to the Home Office by secure delivery post.  

You can book your NCS appointment using our online booking system or by calling 01908 372101.  The booking line is open from 9am until 5.15pm Monday to Friday.   All applicants aged 18 and above must attend the appointment.

Book your NCS appointment

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Nationality Document Return Service (NDRS)

Milton Keynes Registration Service now offers a Nationality Document Return Service (NDRS) which is available to those who have submitted an online application via the Home Office. 

NDRS allows you to keep hold of your original documents, such as your passport, while your application is being considered by the Home Office.

Our staff are not able to provide any advice with regards to your application, they will simply photocopy the documents you provide in support of your online application. 

Some original documents must be sent, these are:

Document checklist which includes your unique Payment Notification Number (PNN)
Referee pages including photograph
Life in the UK test certificate

All applicants aged 18 and above must attend the appointment and an appointment must be attended within 10 days of submitting your application online.  Unfortunately we cannot guarantee appointment availability, especially during busy times of the year.

To book your NDRS appointment please call 01908 372101.  The booking line is open from 9am until 5.15pm Monday to Friday.  A fee is chargeable for this service and will include up to 30 photocopies.  A further fee will be charged for additional copies.

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Nationality Document Return Service (NDRS) and Joint Citizenship and Passport Service (JCAP)

You are able to apply for your British passport as part of the NDRS service only.

This is only available if the name on your existing passport, your citizenship application and British passport application is the same.

A fee is chargeable for this service, you must bring your completed application form (see instructions below), payment mandate and supply two additional photographs which must be identical to those included on your referee pages.

If you are taking advantage of JCAP as part of your NDRS appointment all applications aged 15 and a half and over MUST attend.

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How to complete your passport application form

Please note:  We are only able to accept passport applications as part of an NDRS appointment.

A passport application form should be collected from a Post Office and completed prior to your appointment.  Please be aware of the following sections to complete:

  1. Applicants should complete sections 1, 2, 3, 4, 6 (if applicable) and 9 of the passport application form.  You do not need to complete section 10 nor have the 2 photographs certified.  Details of referees will be collected as part of the citizenship application.
  2. The photographs submitted with both applications must be identical (i.e. from the same sitting) and comply with the photo standards as described in the accompanying guidance.  Applicant’s name should be written on the back of the photographs.
  3. Section 1:  Any applicant within 6 months of their 16th birthday at the time of application must attend the appointment in person.
  4. Section 2:  Please do not enter a mobile phone number in section 2 of the application form. Please enter it in Section 8 instead.
  5. Section 4:  Grandparents’ details are not required.
  6. The payment mandate on Page 25 of the Application guidance must be completed. Please ensure that the security number of the card is entered in the appropriate box
  7. If you are unsure about any requirements leave the section of the form blank and complete it at your appointment.

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Do I have to pay for NCS, NDRS or JCAP?

Yes, please see our fees table for details.

Fees need to be paid by credit / debit card when you book your appointment, so please have your payment card to hand.  The fee is non-refundable if you do not attend or do not have all the forms / documents required.  

If an appointment needs to be rearranged, please call the booking line on 01908 372101.  Five days’ notice must be given and a fee will be chargeable.  Fees will be non-refundable if less than five days’ notice is given.  

If an appointment needs to be cancelled, please email registrars@milton-keynes.gov.uk giving at least five working days' notice.  Fees will be non-refundable if less than five days’ notice is given.  Please see our terms and conditions for full details.

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Will my application be dealt with more quickly?

Please note that NCS and NDRS are provided to accept citizenship applications on behalf of the Home Office.  The service does not speed up the processing of your application or imply that your application will be successful.

The onus is always on the applicant to satisfy themselves that they fully meet the requirements for citizenship, and the Local Authority cannot give nationality advice.  Applicants who need immigration / nationality advice should go to an OISC registered immigration / nationality advisor before applying.  The Local Authority bear no responsibility whatsoever for the outcome of the application.

Using NCS or NDRS is entirely optional and just gives you greater freedom of choice. You can apply directly to the Home Office yourself or use a solicitor or other agent.

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How do I know Milton Keynes Council is competent to offer the checking service?

Our advisers are registered with the Office of the Immigration Services Commissioner (OISC), an independent body established by Parliament, which regulates organisations offering services of this kind.  Our advisers are registered as Level 1 - immigration only, but limited to checking applications for nationality as agreed with the UKVI and Local Government Regulations (formerly LACORS).  We cannot provide immigration advice.   

Our OISC registration number is ZA026802.

In providing the NCS, NDRS and JCAP services, staff have been fully trained by Home Office nationality experts and provided with a set of desk instructions which set out the precise extent of their duties.

If a client requires advice or services which are outside our remit, the adviser will refer that person to the Home Office and record the fact.

If you are unhappy about the level of service received you can make a complaint using the council's complaint procedure or alternatively complaints can also be raised with the OISC.

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Will the Council give me advice about immigration?

Milton Keynes Council will not be able to provide advice on immigration matters.  If you require advice you can contact the UK Visa and Immigration (UKVI) team by email at nationalityenquiryteam@ind.homeoffice.gsi.gov.uk or by telephone on 0300 123 2253.  Their opening hours are Monday to Thursday between 9am to 5pm and Fridays 9am to 4:30pm. 

The Home Office website also offers immigration and nationality advice at: www.gov.uk 

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Terms and conditions

Please refer to our terms and conditions in advance of booking an appointment.  

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Last Updated: 18 July 2018