Nationality Checking Service

This service is run by appointment only.
GOOD NEWS:  You can now book your Nationality Checking Service appointment by using the Milton Keynes Registration Service Online Booking facility.  In order to do this, click on the link below.  Alternatively, you can call the booking line on 01908 372101 between 9am and 5.15pm Monday to Friday.
IMPORTANT:  Please ensure that you have the most up to date AN1 form and guidance notes and / or MN1 form and guidance notes prior to your Nationality Checking Service appointment.

Please note that the Nationality Checking Service is provided to check and accept citizenship applications.  The service does not speed up the processing of your application or imply that your application will be successful.

The onus is always on the applicant to satisfy themselves that they fully meet the requirements for citizenship, and the Local Authority cannot give nationality advice.  Applicants who need immigration / nationality advice should go to an OISC registered immigration / nationality advisor before applying.  The Local Authority bear no responsibility whatsoever for the outcome of the application.

BOOK A NATIONALITY CHECKING SERVICE APPOINTMENT

What is the Nationality Checking Service?
How do I use the Nationality Checking Service?
Do I have to pay for the checking service?
What should I bring to my appointment? 
Will my application be dealt with more quickly?
What is the Joint Citizenship and Passport Checking Service? 
Where are Nationality Checking and Joint Citizenship and Passport Checking Service appointments held in Milton Keynes?
How do I know Milton Keynes Council is competent to offer the checking service?
Will the Council give me advice about immigration?
NCS terms and conditions

What is the Nationality Checking Service?

The Nationality Checking Service (NCS) has been set up to help ensure that your citizenship application is accurately completed and submitted with all the relevant supporting documents. Our advisers are trained and registered to check and forward your application.

During the appointment we will check that your application form has been fully completed and we will ask to see all of the relevant supporting documents.  If you bring all of your original supporting documents with you, we will photocopy these and certify the copies to show that we have seen the originals.  The original documents will be returned to you for your safekeeping.

We will then send your application and payment instructions to the Home Office by secure delivery post.  Documents are normally collected from the Register Office every Thursday and should be with the Home Office the next working day.  Please be aware that public holidays can affect delivery and we cannot be held responsible for any delays.  You will be advised at your appointment when your documents should reach the Home Office.

Please note that the Home Office may change their requirements for applications at any time and these changes can, at times, be at short notice, if this occurs we will attempt to contact those applicants who have appointments booked to alert them to these changes.  This may also relate to an increase in fees and it will be the Home Office who determine when these changes will be implemented.  Please check that you have the most up to date application form prior to your appointment and ensure that all forms are fully completed. 

Using the NCS is entirely optional and just gives you greater freedom of choice. You can apply directly to the Home Office yourself or use a solicitor or other agent.

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How do I use the Nationality Checking Service?

The NCS operates on an appointment only basis and you cannot be seen without one.  

To make an appointment either use the link above to access the online booking service or call the booking line on 01908 372101.  The booking line is open from 9am until 5.15pm Monday to Friday.  

Ensure that you have your credit or debit card to hand when making your booking as payment will be required to secure your appointment. 

Please note that this is a booking line only and we are not able to provide advice on your application or documents required.  If you are unsure if you are eligible to apply or what documents are required please check the Home Office website for further details.  

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Do I have to pay for the checking service?

Yes, please see our fees table for details.

Fees need to be paid by credit / debit card when you book your appointment, so please have your payment card to hand.  The fee is non-refundable if you do not attend or do not have all the forms / documents required.  

If an appointment needs to be rearranged, please call the booking line on 01908 372101 as soon as possible, a fee will be chargeable for this.  

If an appointment needs to be cancelled, please email registrars@milton-keynes.gov.uk giving at least 5 working days' notice, but please do refer to our terms and conditions and fee table for appropriate charges.  

Please note a fee will apply when appointments are amended or cancelled.  Please see our terms and conditions.

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What should I bring to my appointment?

Your application cannot be considered without certain evidence. If you do not bring your completed Home Office application form and the necessary documents we cannot process your application and another appointment will need to be made and paid for.

Providing forged or fraudulent documents to the Home Office may result in prosecution leading to fines, imprisonment and deportation.

It is important that you read all of the guidance notes carefully, particularly if you do not have a passport.  For information regarding supporting documents, originals of which will need to be shown at your appointment, please refer to the relevant application form.

You must make your application in person. If you have children under 18 years old, they do not have to be present, unless you are using the Joint Citizenship and Passport Service in which case any children who are within 6 months of their 16th birthday must also attend.

The Home Office reserves the right to request original documents, copies of documents or further additional information when processing an application. They will write to you directly requesting this.

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Will my application be dealt with more quickly?

NCS is not a priority service for processing your application with the Home Office.  However complete and accurate forms are processed, on average, more quickly than those that are incomplete or which need further enquires.

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What is the Joint Citizenship and Passport Checking Service

You are now able to submit an application for a British Passport at the same time as applying for British Citizenship. This new service has been developed in partnership with the Home Office.

If your citizenship application is successful and you have attended a ceremony, your new passport will be dispatched to your home address.

A fee is chargeable for this service and is payable when booking your appointment.  We cannot accept passport checking appointments only.  This must be done at the same time as your Nationality Checking Service appointment.

When applying, if you are within 6 months of your 16th Birthday or older, you must attend the passport checking service in person.

How to apply

A passport application form should be collected from a Post Office and completed prior to your appointment.  Please be aware of the following sections to complete:

  1. Applicants should complete sections 1, 2, 3, 4, 6 (if applicable) and 9 of the passport application form.  You do not need to complete section 10 nor have the 2 photographs certified.  Details of referees will be collected as part of the citizenship application.
  2. The photographs submitted with both applications must be identical (i.e. from the same sitting) and comply with the photo standards as described in the accompanying guidance.  Applicant’s name should be written on the back of the photographs.
  3. Section 1:  Any applicant within 6 months of their 16th birthday at the time of application must attend the appointment in person.
  4. Section 2:  Please do not enter a mobile phone number in section 2 of the application form. Please enter it in Section 8 instead.
  5. Section 4:  Grandparents’ details are not required.
  6. The payment mandate on Page 25 of the Application guidance must be completed. Please ensure that the security number of the card is entered in the appropriate box
  7. If you are unsure about any requirements leave the section of the form blank and complete it at your appointment.

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Where are Nationality Checking and Joint Citizenship and Passport Checking Service appointments held in Milton Keynes?

Nationality Checking and Joint Citizenship and Passport Checking Service appointments in Milton Keynes are held at: 

The Register Office
Bracknell House
Aylesbury Street 
Bletchley 
Milton Keynes
MK2 2BE

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How do I know Milton Keynes Council is competent to offer the checking service?

Our advisers are registered with the Office of the Immigration Services Commissioner (OISC), an independent body established by Parliament, which regulates organisations offering services of this kind.  Our advisers are registered as Level 1 - immigration only, but limited to checking applications for nationality and settlement as agreed with the UKVI and Local Government Regulations (formerly LACORS).  We cannot provide immigration advice.   

Our OISC registration number is ZA026802.

In providing the Nationality Checking Service, staff have been fully trained by Home Office Nationality experts and provided with a set of desk instructions which set out the precise extent of their duties.

If a client requires advice or services which are outside our remit, the adviser will refer that person to the Home Office and record the fact.

If you are unhappy about the level of service received you can make a complaint using the council's complaint procedure or alternatively complaints can also be raised with the OISC.

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Will the Council give me advice about immigration?

Milton Keynes Council will not be able to provide advice on immigration matters.  If you require advice you can contact the UK Visa and Immigration (UKVI) team by email at nationalityenquiryteam@ind.homeoffice.gsi.gov.uk or by telephone on 0300 123 2253.  Their opening hours are Monday to Thursday between 9am to 5pm and Fridays 9am to 4:30pm. 

The Home Office website also offers immigration and nationality advice at: www.gov.uk 

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NCS terms and conditions

Please refer to our terms and conditions in advance of booking an appointment.  

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Last Updated: 15 August 2017