Register Office - FAQ's

General

How can I book an appointment?
Is there parking available at the Register Office?
How can I pay at the Register Office?
Can I bring a translator to the appointment?
How do I get an Apostille (legalisation stamp) put on my documents?

Birth Registrations / Certificates

How long do I have to register the birth of my baby?
Do I need to bring my baby to the birth registration appointment? 
Can we just turn up to register baby?
I have an appointment to register a Birth – I’ve forgotten what documents I need?
Can I register the Birth in Milton Keynes if my child was born outside of Milton Keynes.
I’ve already registered my baby but can I change the child’s surname?
I want to change the first and middle name of my child – can that be done?
Do we have to re-register our child if we marry after our child was born?
We’ve got married – how do we re-register our child’s birth?
My partner / fiancée couldn’t come with me to register our child – can I add his details now / later?
How can clients arrange an adoption?
How do I get an Apostille (legalisation stamp) put on my documents?

Death Registration / Certificates

How long do I have to register a death?
Can we just turn up to register a death?
I have an appointment to register a death – I’ve forgotten what documents I need?
What is Tell Us Once?
Can I register a Death in Milton Keynes if the person died outside of Milton Keynes?
How can clients apply for Probate?
How can clients apply for government death grants?
How do I get an Apostille (legalisation stamp) put on my documents?

Certificate Information

Can I ask for details held in a register in person or over the phone rather than apply for a full certificate?
How can I get a copy of my birth, death, marriage, civil partnership certificate?
How can I correct a mistake on my registration / certificate?
How do I get an Apostille (legalisation stamp) put on my documents?

Ceremonies – Marriages, Civil Partnerships, Baby Naming and Renewal of Vows

How many guests can I invite to my ceremony?
Are there any other places I can hold my ceremony?
Can we just turn up to book a ceremony and do the paperwork?
I have a Milton Keynes postcode so do I come to Milton Keynes for my appointment?
How can I get a copy of my Decree Absolute (divorce document)?
How do I get an Apostille (legalisation stamp) put on my documents?
Can we use confetti at the Register Office?

 

General

How can I book an appointment?

Please telephone our main number on 01908 372101 and select the appropriate option. Please ensure you arrive at least 10 minutes before your appointment or we might not be able to see you.

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Is there parking available at the Register Office?

Yes there is pay and display parking situated around the Offices.

Please note that the spaces directly outside the Register Office are car share only during the week.

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How can I pay at the Register Office?

Credit or Debit Card payments are preferred.

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Can I bring a translator to the appointment?

Yes you can bring one BUT we cannot provide one.  The translator could be a friend, relative or someone from your community BUT the translator must speak both languages very well. They may be asked to provide their details and sign to confirm they translated what we and you said.

Alternatively a translator can be used from:

Milton Keynes Council Tel: 01908 691691, between 9am – 5.15pm, Monday – Friday.  

Out of hours emergency contact 01908 226699 or email info@milton-keynes.gov.uk (there is a charge for this service)

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Birth Registrations/Certificates

How long do I have to register the birth of my baby?

6 weeks from the time of the birth.

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Do I need to bring my baby to the birth registration appointment? 

No

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Can we just turn up to register baby?

No, we run an appointments system.  Please call our main number on 01908 372101 and select option 1 where one of our staff will be happy to book an appointment for you.

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I have an appointment to register a Birth – I’ve forgotten what documents I need?

Valid passports or driver’s license to show correct spelling of both parents names, the letter from the hospital which is called “Registering the Birth of your Baby” or baby's red book, your marriage certificate plus the fee for the full birth certificate payable by credit/debit card or EXACT cash.

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Can I register the Birth in Milton Keynes if my child was born outside of Milton Keynes.

You can do a declaration of the birth in any Register Office in England and Wales but the details then need to be sent to the district where the event occurred to be legally registered.  If you choose to do a declaration, the certificates must be issued by the district where the event occurred and is legally registered so you will need to provide a postal order payment for the certificates you require as this will be forwarded on as well.   

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I’ve already registered my baby but can I change the child’s surname?

Once registered the only way a child’s surname is changed is if the parents subsequently marry or father's details are added after the original registration. Go to the www.gov.uk website for forms and guidance.

The only other way to change a surname is to do a statutory declaration or deed poll, however, even if a statutory declaration or deed poll is done, the original registration cannot be changed and so the birth certificate and statutory declaration or deed poll must be kept together.

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I want to change the first and middle name of my child – can that be done?

It is possible to change the first and middle name only, of a child within 12 months of the registration of the birth.  A certificate of naming is available from our office for completion by the parents.  Although the main body of the registration / certificate will not change, the amended names will be entered in space 17 of the registration / certificate which is accepted by all government bodies. New birth certificates will need to be purchased.

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Do we have to re-register our child if we marry after our child was born?

If you ever marry each other in the future you can re-register any children you have had together, even if they have father’s surname, this means their birth entry will have you recorded as a married couple.

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We’ve got married – how do we re-register our child’s birth?

Complete an LA1 form, available to download from Gov.UK, ensure you have the correct supporting documentation then call us on 01908 372101, option 1 to book a re-registration appointment.  Please let us know, at the time of booking, how many children you will be re-registering.  A separate form is required for each child.  As you are now married only one parent needs to attend the appointment.

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My partner / fiancée couldn’t come with me to register our child – can I add his details now / later?

Yes, complete a GRO 185, available to download from Gov.UK, ensure you have the correct supporting documentation then call us on 01908 372101, option 1 to book a re-registration appointment.  Please let us know, at the time of booking, how many children you will be re-registering.  A separate form is required for each child.  Both parents will need to attend.

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How can clients arrange an adoption?

You need to get advice from a family law solicitor.

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Death Registration / Certificates

How long do I have to register a death?

If the death has not been referred to the coroner, it must be registered within 5 working days.

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Can we just turn up to register a death?

No, we run an appointments system.  Please call our main number on 01908 372101 and select option 1 where one of our staff will be happy to book an appointment for you.

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I have an appointment to register a death – I’ve forgotten what documents I need?

The Medical Certificate Cause of Death (this will have been issued by the hospital / doctor), the deceased’s medical card, if you can find it, some form of identification for yourself (passport or drivers licence) and the feefor each certificate required, payable by credit / debit card or EXACT cash.

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What is Tell Us Once?

Tell us Once is a Department of Work and Pensions service provided following a death.  It means that you can report a death just once and, with your consent, the information is shared with a number of central and local government organisations so that you don't have to contact them individually.

We will give you a unique reference number to use the Tell Us Once service either online or by phone within the next 28 days. 

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Can I register a Death in Milton Keynes if the person died outside of Milton Keynes?

You can do a declaration of the death in any Register Office in England and Wales but the details will need to be sent to the district where the event occurred so that it can legally be registered.  If you choose to do a declaration, the certificates and paperwork MUST be issued by the district where the event occurred and is legally registered so you will need to provide a postal order payment for the certificates you require as this will be forwarded on as well.   No certificates or paperwork will be available on the day as these will be posted to you.

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How can clients apply for Probate?

Clients should contact the Probate Helpline on 0300 123 1072.

Probate is the first step in the legal process of administering the estate of a deceased person, resolving all claims and distributing the deceased person’s property under a will.

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How can clients apply for government death grants?

Contact the Bereavement Service on Telephone: 0845 606 0265 - Monday to Friday, 8am to 6pm

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Certificate Information

Can I ask for details held in a register in person or over the phone rather than apply for a full certificate?

No. You must make an appropriate application to receive a certificate.  As registrations are all public records, anyone can apply for a copy of anyone’s certificate as long as they have enough details for us to find the entry.

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How can I get a copy of my birth, death, marriage, civil partnership certificate?

Copy certificates can only be applied for in the district where the event took place and so we only hold records for events in Milton Keynes.  You can either apply online with a credit or debit card or by post with a stamped addressed envelope.  Our standard service is 5 days from receipt of application.  We do provide a priority (next working day) and express (same working day) service, there is a fee for this which is in addition to the cost of the certificate.   

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How can I correct a mistake on my registration / certificate?

The original registration is checked and signed by the client to state that the entry is correct and as such, depending on the error, this can be a lengthy process requiring official evidence to support the request for a correction. 

Application forms and further information are available from the gov.uk website for corrections to either a birth or death registration.    

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Ceremonies – Marriages, Civil Partnerships, Baby Naming and Renewal of Vows

How many guests can I invite to my ceremony?

The Flowers Suite can seat a maximum of 80 guests plus the Bride and Groom

The Register Office can seat a maximum of 4 guests plus the Bride and Groom

In both cases, due to fire regulations, there is no standing room and everyone is required to have a seat.  Children need to be included in the total number unless they are babes in arms.

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Are there any other places I can hold my ceremony?

You can have your ceremony in any licensed venue or Register Office in England and Wales, however for marriages and civil partnerships, legally, you must give your Notices in the district where you live.  Approved venues in Milton Keynes can be found here.

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Can we just turn up to book a ceremony and do the paperwork?

No, we run an appointments system.  Please call our main number on 01908 372101 and select option 2 where one of our staff will be happy to book an appointment for you.  Please review the information on our website to ensure you know the process and the documents required before booking an appointment. 

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I have a Milton Keynes postcode so do I come to Milton Keynes for my appointment?

Not necessarily.  When asked, always confirm the area within Milton Keynes where you live to ensure you are a Milton Keynes resident and legally able to give Notice with us. 

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How can I get a copy of my Decree Absolute (divorce document)?

You need to apply to the court where the divorce took place.  If not known then contact the divorce registry on 02079 477017

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How do I get an Apostille (legalisation stamp) put on my documents?

You need to get this from the Foreign and Commonwealth Office. More information can be found on the Gov.uk website or by calling 03700 00 22 44 Monday to Friday, midday to 4pm.

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Can we use confetti at the Register Office?

Yes, but confetti MUST be biodegradable as any other type will cause damage to the environment as well as the maintenance equipment used to keep the garden area tidy which can be costly.  Unfortunately these costs could be passed on to those responsible. 

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Last Updated: 2 April 2019