You can now manage your Council Tax account online by registering for an Online Revenues Account. You can view a full breakdown of your account, check instalments, amend contact details, set up a Direct Debit or pay by card.

If you are due to move home within the next 4 weeks you can tell us by using our New Online Revenues Service Moving Form.

You can email us at counciltax@milton-keynes.gov.uk to report this change.

We will need the following details to process the change:

• The date the tenancy ended or started
• Tenant’s name
• Is the property let furnished or unfurnished?
• The tenants forwarding address

If you have just moved into a 'newly built' property, please email counciltax@milton-keynes.gov.uk

We will require the following details to open an account:

• Purchase completion date
• The date you moved in
• Full names of all owners
• Property description:
  • Value
  • Number of bedrooms
  • If the property is detached, semi-detached, terraced, or a flat.

Please visit our Council tax information and bands webpage

You can find your 11 digit account number on the front of your bill, it will start with 11_________.

If you have received a bill for Council Tax, the reason will be stated on your bill, e.g. opening or closing an account, a change to your instalments, pay method or a change in your benefits award (Council Tax Reduction) or a discount or exemption may have been awarded or ended.

You can view a full breakdown of your account online by registering for an Online Revenues Account. You can view a full breakdown of your account, check instalments, amend contact details, set up a Direct Debit or pay by card. If you need a paper copy please email counciltax@milton-keynes.gov.uk. Please note, we are unable to produce copy bills for previous financial years.

Each dwelling subject to Council Tax is in one of eight bands according to their open market capital value at 1 April 1991. The Valuation Band is set by the Valuation Office Agency. If you have an enquiry about the Council Tax Band given to your property, you need to contact the Valuation Office Agency at www.gov.uk/voa/contact

Due to General Data Protection Regulation (GDPR) we cannot discuss someone else’s bill with you. However, there are a number of reasons why you may pay different amounts, including:

• your property may be in a higher band  - You can check this at www.gov.uk/council-tax-bands
• they may be receiving a discount or be subject to an exemption
• they may be getting Council Tax Reduction
• they may have moved in part way through the financial year so they are not paying for a full year.

You can now switch to Paperless billing through our Revenues Customer Portal.

Council Tax is usually paid in 10 instalments from April to January. New rules introduced by the Government allow customers to pay in 12 instalments if they wish. If you would like to take up this option please contact us by emailing counciltax@milton-keynes.gov.uk or call us 01908 253794

You can now manage your Council Tax account online by registering for an Online Revenues Account. You can view a full breakdown of your account, check instalments, amend contact details, set up a Direct Debit or pay by card.

No you can pay weekly and fortnightly. To change your payment method email counciltax@milton-keynes.gov.uk or call us 01908 253794

There are many ways to pay, for example Direct Debit, by phone, online, at a pay point or pay zone, post office or banks. For more information see our Pay Council Tax web page

The full Council Tax bill assumes that there are two adults living in your home. If only one adult, aged 18 or over, lives in a dwelling as their sole or main residence, the Council Tax bill will be reduced by 25 per cent. This is called a single person discount.

Temporary absences (i.e. a holiday or working away) would not qualify for this reduction.

You can apply for SPD bill filling out the online Single Person Discount Application Form.

A discount may apply if your property is empty, unfurnished and you are carrying out major works, such as movement of walls or other structural work. Decorative works such as replacement windows, kitchen or bathroom would not qualify for this discount.

If you believe you may qualify for the discount, please email counciltax@milton-keynes.gov.uk with the following:

1. A full description of the works being carried out
2. Evidence of the work being carried out through invoices and insurance documents
3. Photos
4. The date the works started and expected completion date

If you are a full-time student, you may be disregarded for the purposes of calculating the number of adult residents at a property. Where there is only one adult resident, or the number is reduced to one or zero after deducting the disregarded person a discount or exemption may apply. Please use the online Student Exemption Application Form should you wish to apply.

For a full list of all Council Tax discounts and how to apply visit our Discounts webpage. If you think you may be exempt from Council Tax, you can check the Exemptions webpage for further details.

To obtain a refund please complete our Council Tax Refund Request Form.

If you have moved within Milton Keynes then the Councils policy is to transfer credit to your new Council Tax Account for your new address.

Yes, these include:

• You have an outstanding liability to pay council tax within Milton Keynes
• You have a previous council tax account with arrears or an outstanding balance
• You have an outstanding overpayment with our Benefits department
• There is an outstanding balance or arrears on your rent account with Milton Keynes council

As of the 1st April 2021 a 14 day discount may apply if a property is empty and unfurnished; this discount applies to the property not the person. It will apply as soon as the property is empty and substantially unfurnished regardless of who is liable.

Properties that have been empty and substantially unfurnished for more than 2 years are charged a premium of 100% and for more than 5 years a premium of 200%, on top of the full Council Tax charge. From 1 April 2021, if a property is empty and substantially unfurnished for more than 10 years, the premium is 300%.

If you missed or were late paying a Council Tax instalment you will have been sent a reminder notice giving you seven days to bring your Council Tax payments up to date. If you did not pay within this time, or if after a second reminder/final notice you have fallen behind with your payments again, you will now have to pay the full outstanding balance of your Council Tax bill. The Council is asking the court to issue a liability order so that it can recover the outstanding Council Tax from you.

If you have received a Summons and you are unable to pay in full please contact the Council Tax Department on 01908 253794 as soon as possible. There is no need for you to attend Court unless you dispute that the liability. In these circumstances we recommend that you still contact the Council Tax Department in the first instance to discuss your account further.

The Council Tax Reduction Scheme is available for those who are on a low income. Working age applicants on a low income can get help with up to 80% of the cost of their Council Tax bill, which means they will have to pay at least 20% of their Council Tax.

Please see our webpage for information regarding how to apply for Council Tax Reduction.