Milton Keynes Business One Stop Service

How do you know if your business complies with often complex and crucial consumer protection laws? Need first class, low cost, reliable advice you can trust? Why not phone the BOSS?

The BOSS is a Business One Stop Service (BOSS) run by Milton Keynes Council’s Trading Standards team and is made up of experienced and qualified Trading Standards Officers who can give your business the right advice on many trading standards issues. To register please complete this BOSS Registration Form (DOC, 51KB) and email to

The first time you use the service there is a fee of £100 + VAT, which covers registration and the first hour of advice. From then on, the rate will be £70.00 + VAT per hour for all time taken to prepare and provide advice. We will back our advice up in writing to ensure you are able to refer back to it in the future.

Advice will be charged by the hour, regardless of whether that full hour is used, any time remaining will be rolled over and can be used for future enquiries.

For more information call 01908 252818 or email

Advice We Can Give

Businesses, large or small, are subject to a wide range of legislation designed to protect the consumer, and promote a fair and safe trading environment. This section details the advice we can offer to your business.

Primary Authority Partnership

A national scheme which gives businesses, who trade outside Milton Keynes Council's boundary, the right to form a statutory partnership with the local authority. The provision of robust, bespoke advice through the primary authority partnership is taken into account by other councils when carrying out inspections or dealing with compliance. This serves to prevent inconsistent enforcement actions against the business.

Buy With Confidence

The Buy With Confidence scheme is an initiative from Milton Keynes Council's Trading Standards Service, to help businesses comply with the law whilst improving consumer protection through a partnership approach.

Location of No Cold Calling Zones

A list of all the No Cold Calling Zones in Milton Keynes.

Age Restricted Sales

Advice and guidance for dealing with the sale of age restricted products

Explosives Licensing and Registration

If you store and/or sell fireworks or other similar explosive items, you will probably meed to be licensed by or registered with us

Poisons licensing

Information about storing and selling poisons

Food labelling and allergens

Advice on providing allergen information to consumers

Business News

Display and pricing of tobacco products (Jan 2015)