Coronavirus (COVID-19): what you need to do

We all need to do what we can to reduce the spread of coronavirus

Current advice for businesses, on retail closures and what premises can remain open can be found on the GOV.UK website. 

The government published a 50-page document on 11th May called 'Our Plan to Rebuild' which you can read here.

Our Business Advice team is currently offering free advice and signposting for businesses. If you are struggling to understand the legislation please contact us by e-mail or call 01908 252504. If you would like to find out a bit more about their usual role please visit their webpage.

Milton Keynes Council supports our high streets, pubs, restaurants and other local businesses as they operate carefully during the COVID-19 pandemic. Please visit #RestartMK for more information.

From the 18th September 2020, many premises in the hospitality industry, such as pubs, bars, restaurants and cafes, as well as close contact services and other tourism and leisure venues are legally required to record the data of their customers and retain it for a period of 21 days.  The details taken should include:

  • Name of the customer
  • Contact number
  • Date of visit
  • Arrival time
  • Departure time, if possible

Failure to take these details and have satisfactory measures in place to do so, may result in a fixed penalty notice being issued to the business. If the premises holds a licence granted by the Council, significant failure or breaches of this requirement may also result in licences being reviewed.  The data must be kept secure in compliance with GDPR requirements and a satisfactory system in place to delete this after 21 days. Government guidance can be found at the GOV.UK website.

It is important for businesses re-opening to be aware of the risks relating to Legionella in water systems which have not been used during this lockdown period. Legionella is found naturally in the environment and its growth in water systems may lead to a severe respiratory illness called Legionnaires’ disease. All buildings with a water supply which is currently shut could be at risk. More guidance on managing the risks associated with Legionella can be found on the HSE and PHE website. If you have any enquiries relating to Legionella, please contact the Environmental Health Food and Safety team by e-mail

If you are a resident of Milton Keynes and you are concerned about a COVID-19 scam, for example fake cures, price gouging and businesses opening when they should be closed, please visit our incident reporting page for more information. 

Last Updated: 3 December 2020