Potholes

Our highways budget has been significantly reduced over the last few years which means we can't fix every pothole immediately. 
All potholes reported to us will be inspected and scheduled in for repair based on our criteria below.

Read now: Frequently Asked Questions: Potholes (PDF, 54KB)

Depth of pothole on road

Investigatory level 
More than > 40mm A risk assessment will be made and a priority for repair, depending on the hazard, will be actioned.
Less than < 40mm A  risk assessment will be made to determine if the defect is a hazard for repair.

When reporting a pothole to us, remember to include as much about the location of the pothole as possible e.g. near lamp column 78. All potholes reported to us will be inspected.

Report a pothole using our online form

 

Potholes on a footpath or Redway

We also have criteria for fixing potholes on a footpath or Redway. If you need to report a pothole click on the box above.

Depth of pothole on path

Investigatory level
40mm Made safe within 2 or 24 hrs based on risk assessment permanent fix within 28 days
25mm-40mm Permanent fix within 28 days*
Less than 25mm A risk assessment will be made to determine if the defect is a hazard for repair.

*for certain footways we will take action to make safe within 2 or 24 hours 

Last Updated: 11 May 2020