Potholes
All potholes that are reported to us will be logged for inspection. If they meet our criteria then we will schedule a repair. Sometimes if there are several potholes in one location we may resurface the road section instead.
Read now: Frequently Asked Questions: Potholes (PDF, 54KB)
See how we repair a pothole on our YouTube channel
Pothole Depth |
Action to be taken |
More than 4cm | A risk assessment is made. We will then prioritise the repair based on this e.g. within 2 or 24 hours. |
Less than 4cm | A risk assessment is made to determine is the defect is a hazard and if a repair needs to be scheduled in. |
When reporting a pothole to us, remember to include as much about the location of the pothole as possible e.g. near lamp column 78. All potholes reported to us will be inspected.
Report a pothole using our online form
Potholes on a footpath or Redway
We also have criteria for fixing potholes on a footpath or Redway. You can also report this type of defect by clicking on the green Report It button above.
Pothole Depth |
Action to be taken |
4cm + | Risk assessment to see what repairs are needed. We may do a temporary repair within 2 or 24hrs with a permanent repair within 28 days |
2.5cm - 4cm | Permanent fix within 28 days* |
Less than 2.5cm | A risk assessment to see what repairs are needed. |
*for certain footways we will take action to make safe within 2 or 24 hours
Last Updated: 17 August 2020