Appealing a Penalty Charge Notice (PCN)

Process and Grounds for Appeal 

On receipt of a Penalty Charge Notice (PCN) on your vehicle, if you believe that the penalty should not be paid and wish to challenge the PCN you can email pcnenquiries@milton-keynes.gov.uk or write to:

Park Indigo
PO Box 6359
Milton Keynes
MK10 1EJ

If the penalty has not been paid within the 28 day payment period, a letter will be issued to the vehicles registered owner- Notice to Owner . The Notice to Owner explains the grounds for challenging the PCN. If your challenges are rejected, the council will send you a 'Notice of Rejection', explaining the reasons that your challenges have been rejected. This letter will include details of how you can formally appeal online to Traffic Penalty Tribunal. They have the authority to over-ride the council's decision and they can instruct the council to cancel a PCN. However, Traffic Penalty Tribunal are only able to allow an appeal that falls within 1 of 8 statutory grounds, listed below. If your appeal does not fall within one of the grounds below, you are still allowed to submit the appeal, but the Traffic Penalty Tribunal adjudicator cannot, by law, allow an appeal for any reason other than those listed below, eg, mitigating circumstances cannot be taken into account.

Grounds of Appeal

  • The alleged parking contravention did not occur.
  • When the vehicle was parked it had been taken without my consent.
  • I was not the owner at the time the alleged parking contravention occured.
  • There has been a procedural impropriety on the part of the local authority.
  • We are a vehicle hire firm and have provided the name and address of the hirer.
  • The Penalty exceeded the relevant amount (for example, the sum printed on the PCN document differed from the sum stated in the Traffic Regulation Order)
  • The relevant Traffic Regulation Order (TRO) was invalid (only applicable if the TRO has been found to be defective by the High Court)
  • There has been compelling reasons why, in the particular circumstances of the case, the local authority should cancel the PCN.

Most adjudicator decisions are made online and are called e-decisions, or you can choose to have a phone hearing .Further details on the appeal process can be found on the official Traffic Penalty Tribunal web-site. You cannot ask for the process to be brought forward and are unable to appeal to Traffic Penalty Tribunal until you have received the Notice of Rejection from Milton Keynes Council.

Last Updated: 26 October 2018