Report a pothole to us

We inspect, repair and monitor potholes on the roads, redways and footways across the MK Borough. Our budget is limited so we prioritise all the repairs by safety. You can find out more about our criteria below.


How potholes form

A pothole appears when the road surface has been worn away and a hollow appears. Potholes can form quickly and can be a hazard to people using the highways.

Water seeps into small cracks in the surface and over time this can worsen over the winter months as the water expands when it freezes, making the gaps bigger.

As traffic moves over the weakened area it causes more material to become loose and eventually a pothole is created.


Our repair criteria

We investigate all potholes reported to us and we also carry out routine safety inspections on our highways too. The busiest roads, redways and footways are inspected more frequently. 

Each pothole will be measured against our repair intervention levels. These are:

Pothole Intervention Levels

More than 4cm deep A risk assessment is made. We will then prioritise the repair based on this e.g. within 2 or 24 hours.
Less than 4cm deep A  risk assessment is made to determine is the defect is a hazard and if a repair needs to be scheduled in.

We have to use this criteria to prioritise repairs as we have a very limited budget.

You can watch a pothole being repaired on our You Tube channel

Last Updated: 26 May 2022