Homeless or becoming homeless?

This page explains the help we offer if you are homeless or about to be homeless.
Severe Weather Emergency Protocol (SWEP) - We aim to get rough sleepers off the streets when the night time temperature is predicted to be zero degrees or below for three consecutive nights, by providing emergency accommodation. - Weather forecast for Milton Keynes SWEP protocol (PDF, 222KB)

Do you know someone who is rough sleeping in Milton Keynes?

If you know a place where someone is rough sleeping, we want to help.

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Rough sleeper outreach project 

If you are sleeping rough or are concerned about someone sleeping rough please contact Milton Keynes Rough Sleeper Outreach Project. The rough sleeper outreach project is a partnership with Bedford, Central Bedfordshire, and Luton Councils to provide support for people who are homeless. The service will be provided by The Rough Sleeper Partnership (RSP) which will work with Open Door MK to identify, engage and provide much needed support to vulnerable people on the streets, sleeping rough and homeless.

You can also contact the 24hour national Street link service , and they will take details and connect the team with the person you are concerned about.

What is homelessness?

You may be homeless if you have nowhere to live or you are about to lose your home.

Milton Keynes  Council provides an emergency service to help those who are homeless or threatened with homelessness.

You do not have to wait until you are homeless before you contact us. If you think you are at risk of losing your home, please contact us as soon as you can, we may be able to prevent it, or at least advise you on your legal rights to remain in your home for as long as possible.

If we are unable to prevent you becoming homeless you will need to meet a specific legal criteria or we will be limited to providing you with advice and assistance.

If you think you are already homeless it would be best to talk to us in person.

It will help us if you bring all of the following information:

  • Immigration papers.

  • Passport for each person in your household.

  • Full birth certificates for any children.

  • Proof of any state benefits you receive such as job seekers allowances, family tax credits and child benefit.

  • Proof of any income/earnings your household may have.

  • Copies of any court documents such as possession order, bailiffs warrant etc

  • Copy of the tenancy agreement.

  • Proof you have been living at the address you are homeless from.

 

Advice about homelessness

We offer support and help whether you're homeless or worried about becoming homeless.

From 3 April 2018, the Homelessness Reduction Act 2017 came into force. The act puts a legal duty on councils to offer more support to a wider range of people who are homeless or threatened with homelessness - and to intervene earlier.

So how does the new Act help? What does it mean for the people of Milton Keynes who are homeless or at risk of homelessness? 

The Act will require a fundamental change to the way the council delivers its homeless support and advice services.

 

From 3 April, new legal duties mean the council must:  

  • provide advice and carry out prevention work, so that where possible, people can be supported to remain in their current home;
  • offer everyone who is homeless or at risk of homelessness access to meaningful help, irrespective of their priority need status, as long as they are eligible for assistance; and,
  • carry out prevention and relief work for anyone threatened with homelessness within 56 days

     

    Helpful guidance explaining these changes can be found in fact sheets produced by the Government and in further detail in the code of guidance which sets out what Local Authorities, like Milton Keynes, must follow to deliver the required homelessness services

     

    Preventing homelessness

    If you're homeless or threatened with homelessness, we can help. We'll always try to prevent you from becoming homeless in the first instance.

    There are lots of services to help you to stay in your current home, including help with mortgage advice, or relationship breakdown.

    If staying in your current home isn't an option, we can help you or other alternatives.

Last Updated: 12 December 2018