Neighbourhood Employment Programme Privacy Notice (Milton Keynes Council)


The Neighbourhood Employment Programme (NEP) forms part of Milton Keynes Council.  This Privacy Notice sets out how we deal with your personal information within this Service.  It links in with the Council’s Corporate Privacy Notice and should be read alongside it.  For more details see our Corporate Privacy Notice

Who we are

The Neighbourhood Employment Programme provides assistance to people of Milton Keynes; helping them into paid work, accessing training and qualifications, careers advice and volunteering/work experience opportunities.

Everything we do with information about people, such as how we collect it and who we share it with, has to comply with the Data Protection Act and the General Data Protection Regulation (GDPR) that came into force in May 2018.  A key part of this is being open about what personal information we hold about you, how we use it, who we share it with, how long we keep it for, etc.  You also need to know what rights you have in this respect.

What information do we hold

Most of the information we hold starts as a result of:

  • An individual directly contacting us wanting to use one of our services.
  • Another organisation, such as the DWP, making a referral to us, generally on the individual’s behalf and with their knowledge.

We also sometimes hold some information about individuals that other organisations are required to provide to us. This may include organisations like the NHS/police, etc.  They will have their own Privacy Notices that explain what information they collect and who they share it with.

Personal information that we might hold within the NEP includes the likes of name, address, phone number, email address, etc.  We might also hold sensitive personal data (referred to as Special Categories of data under GDPR) including ethnicity, religion, sexual orientation, disabilities, medical conditions, etc.

Why do we have it and what do we use it for

We have a public duty requirement to provide the above services under General Data Protection Regulation Act 2018 and to deliver these we need to collect and use personal information of those using or affected by these services.

If you access our services then the requirement mentioned above will be our lawful basis for collecting and using your personal data, as we can’t provide you with the service without it.

In a small number of cases we will process personal data solely on the basis of consent, such as where you might opt in to receive email updates or marketing details about certain council services. This will be clearly explained when you sign-up to that service.

Additionally, we collect and use information in line with our requirements as an employer (recruitment, personnel information, payroll and pensions etc).

Whenever we use information, we always limit this to only the details that are needed and we ensure that it is used safely and securely. We require anyone we share information with, or who uses it on our behalf, to do so too. All our staff receive training on data protection and information security.

All of the personal information we hold is kept securely on our Council servers.  There is also no automatic decision-taking when your personal information is processed.

Who we share information with and why

We share information with a range of different types of people and organisations depending on the service being provided or the statutory requirement that we have to comply with.  The types of recipients include:

  • Service users (and families where relevant)
  • Local government organisations
  • Central government departments
  • Our contractors: organisations that we commission to provide goods and services
  • Law enforcement agencies, such as Thames Valley Police
  • Bucks Fire and Rescue Services
  • Health and social care organisations and professionals (NHS bodies such as GPs, Milton Keynes Clinical Commissioning Group, Milton Keynes University Hospital)
  • Education establishments such as schools, colleges and early years settings
  • Fraud prevention agencies
  • Current, past and prospective employers
  • Councillors and political parties
  • Housing associations and landlords
  • Survey and research organisations

How long we keep hold of information for

We only keep information for as long as it is needed. This will differ according to what information we hold and its purpose.  It will be based on either a legal requirement (where a law says we have to keep information for a specific period of time) or accepted business practice. Within our Service, we keep the following information for the following periods:

  • Service user information (paper based) (3 years)
  • Service user information (digital based) (3 years)
  • Course attendee and sign-in registers (3 years)

What rights you have

You have various rights around the data we hold about you. More information on these can be found on our Corporate Privacy Notice

If you would like any further information about how your personal information is used within the NEP, then please contact:


Tel. No.: 01908 252323

Post: Neighbourhood Employment Programme, Milton Keynes Council, 1 Saxon Gate East, Central Milton Keynes, MK9 3HS

If you wish to access a copy of your personal information, or are unhappy with any aspect of how your information has been collected and/or used, you can make a complaint to the corporate Data Protection Officer.

Data Protection Officer Contact Details


Tel. No: 01908 254900

Post: Data Protection, Milton Keynes Council, 1 Saxon Gate East, Central Milton Keynes, MK9 3HS

Last Updated: 7 September 2021