Keeping a rented property in safe and good repair


It is the landlords responsibility to make sure that any property that is let is safe and free from serious hazards and to ensure that all repairs and maintenance are carried out within a reasonable time period. Repairs that the landlord is responsible for include the property’s structure and exterior, basins, sinks, baths and other sanitary fittings including pipes and drains, heating and hot water, gas appliances, pipes, flues and ventilation, electrical wiring etc.

Details of the landlords responsibilities for maintenance must be included in the tenancy agreement, tenants must also have clear guidelines on how to report a repair.

If repairs are not carried out promptly the tenant can complain to the Council and the Council have a duty to investigate. The tenant can also take the landlord to court or make a compensation claim against you if they are injured or their possessions are damaged because you didn’t carry out necessary repairs.

If the Council recieves a complaint from  tenants about repair issues within the property a council officer may visit the property. If there are repairs that are a cause for concern, we will write to you and allow a reasonable time period to resolve any issues identified.

If the required works are not completed, the property may be assessed under the Housing Health and Safety Rating System (HHSRS). This can lead to formal action, enforcement and charges against the landlord.

Last Updated: 17 June 2021