Rent Problems - If a tenant hasn’t paid their rent
Tenants are responsible for making sure that their rent is paid on time every time however residents’ circumstances can change overnight and make it difficult for them to keep up with the payments.
If rent arrears occur we would urge you to contact us so we can support you as the landlord and also connect your tenant to our Housing Solutions Service to see if they can help your tenant.
You can also direct your tenant to this service and make them aware that more advice is available on our Unable to Pay your Rent, Help with Deposits and Rent in Advance (HPF Loans) page
Last Updated: 17 June 2021