Your rent, your say

Your rent your say header

What is the Housing Revenue Account (HRA) consultation all about?

Put simply, the Housing Revenue Account (HRA) is the bank account within the Council where the rent and service charges you pay is paid into, and where the Council spends from, in order to provide you with landlord services. It is entirely separate to any other budget the Council holds.

We are working hard to modernise our landlord services and to make sure that the rent and service charges you pay for your home are spent on things that matter to you.

We are here to deliver the services you need and want in the future; that is why it is so important that we hear your views on the priorities for you, your home and your neighbourhood. Your feedback is crucial for us to be able to design and deliver a service that works for you.

The consultation lasts for 12 weeks and in this time we want to hear from you. 

  • We have created a survey that you can find by using the link below:

We would therefore encourage all Milton Keynes Council tenants and leaseholders to complete this short survey. We cannot guarantee that we will be able to deliver on everyone’s priorities due to limited budgets, but this is your opportunity to have a say on how your rent and service charges are spent – please use it.

  • There is a pdf version that you can download (PDF, 276KB) and post back to us at the civic offices or drop it into our reception at the civic offices

  • We will be talking to residents associations and holding public events where we want to hear your views. These events will be posted here and updates will be posted on all our social media channels.

Upcoming events





Frank Moran Centre

Melrose Avenue, Bletchley, Milton Keynes,   MK3 6PA

Tue 25 Sept

5.00pm - 7.30pm

Wed 26 Sept

10.00am - 12.30pm

Hedgerows Family Centre

Langland Rd, Netherfield, Milton Keynes,      MK6 4NP

Mon 8 Oct

11.00am - 1.30pm


114 Serpentine Ct, Bletchley, Milton Keynes, MK2 3QL

Tue 9 Oct

1.00pm - 3.30pm

Conniburrow Children’s Centre

1 Germander Pl, Conniburrow, Milton Keynes, MK14 7DU

Wed 10 Oct

1.30pm - 4.00pm

Wolverton Library

Creed St, Wolverton, Milton Keynes, MK12 5LY

Thur 11 Oct

9.30am - 12:00pm

Pebbles Children’s Centre

Newlyn Place, Fishermead, Milton Keynes,   MK6 2LP

Fri 12 Oct

9.30am - 12.00pm

Central Milton Keynes Library

555 Silbury Blvd, Milton Keynes, MK9 3HL

Thur 18 Oct

5.00pm - 7.00pm

Moorlands Family Centre (Beanhill coffee morning)

6 Dodkin, Beanhill, Milton Keynes MK6 4LP

Fri 19 Oct

10.00am - 12.00pm


Frequently Asked Questions



1.       What is a Housing Revenue Account?

The Housing Revenue Account or ‘HRA’ is a ring-fenced account held by councils. All of the rent and service charges paid by people living in a house owned by the council goes into this account.


2.       What is the HRA money spent on?

HRA funds can only be spent on the management, maintenance and repair of the councils existing homes and the provision of new ones together with associated services.


3.       We are we consulting people now?

The council has made a decision on the level of spending it wishes to make over the next 30 years and wants to consult with residents to make sure we take into account their views and priorities for spending


4.       Will the consultation actually make a difference?

Yes, absolutely. There are a number of choices that can be made. We want to make sure we have fully consulted with tenants before a final decision is made. 


5.       How will we know what the outcome of the consultation is?

We will use the information you provide us to help write our HRA Business Plan and we will take this to Cabinet later this year.  We will also write to all council tenants and leaseholders at the start of 2019 to tell them about the results of the consultation and what this means for them over the next 5 years.

Last Updated: 24 September 2018