Libraries Privacy Notice (Milton Keynes Council)

Information about how we manage personal information within Milton Keynes Libraries.

This Privacy Notice operates alongside the Milton Keynes Council Privacy Statement. If you have any queries about the Library Privacy Notice, please contact us at:

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Online and Direct Communication

Any personal information provided to Milton Keynes Libraries will be held only for as long as it is needed to process and complete your request. This includes information provided through online forms, the website, feedback, emails and paper-based contact.

Promotion and Publicity

When you send us any information about your event/activity/service and ask us to promote it, that information will be considered ‘legitimate interest’ data and will be used for promotional/publicity purposes only.

External Information

Sometimes Milton Keynes Libraries receives photos/information from organisations (like Friends Groups or clubs) to use on social media, the website or promotional material. We always try to ensure that any data we receive has the consent of any individuals involved.

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Newsletters

When you subscribe to the Milton Keynes Libraries newsletter your email address will only be held on our web-based system for sending you the library news. You can unsubscribe at any time by clicking the ‘unsubscribe’ link at the bottom of any newsletter and your name will be deleted from our database.

Volunteers

Any information provided by you in your application form will be held in strictest confidence and will be deleted if your application is unsuccessful or when you stop volunteering with us.

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Consent

When you sign up for library services, we will collect only the information we need to enable you to use the service you require. Sometimes we need your consent and we'll ask you to fill in a consent form (for example, if we take a photo of you for social media).

You can ask at any library for a consent form, download a copy of the consent form (PDF, 202KB) or provide consent using the online form. Photos can be emailed to the Library Web Team but remember that the maximum size for the total attachments is 10mb.

Data will be deleted as it becomes outdated or upon request. Please note that any data already released into the public domain may be available elsewhere but records within the Milton Keynes Libraries systems will be deleted.

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Library Management System (Spydus)

Once you join the library you can manage your Library Account through the Library Management System (Spydus). Information is kept on the system to enable the management of your library account and use of library services. This information is held and used in accordance with the Privacy Statement displayed on Spydus.

RBdigital

If you sign up to use the free download service for eBooks, eAudiobooks or eMagazines, you will create an account with RB Digital. 

WF Howes acts as the UK reseller of the RBdigital platform on behalf of Recorded Books, Inc., (a U.S.-based member of the RBmedia group). RBdigital is a cloud-based platform that allows libraries to offer their patrons the latest audiobooks, digital books and magazines.

WF Howes is committed to collecting, processing and generally providing the RBdigital platform in compliance with the GDPR. If you would like to know more, please read the WF Howes Privacy Policy.

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Last Updated: 6 November 2018