Policies and Guidelines

Here you can view a variety of policies and guidelines for Library services.

You can view the following Milton Keynes Libraries Documents and Policies:

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 My Library Log In - Use of Cookies

Any system which uses internet browser cookies to preserve information about the user must first gain permission from the user to create and keep the cookies.

When you next login to the library system with your Library Card number and PIN, you will be prompted to accept or reject the use of cookies. 

If you accept the use of cookies, your login will proceed as normal and you will be able to access all of your information as before.

If you reject the use of cookies, you will be returned to the login screen. 

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Rejecting the use of cookies means you will not be able to

  • access details of the items you have on loan
  • renew library items online
  • view reservations already placed
  • update your personal details 

You will still be able to use other parts of the library system which do not require the use of cookies including:

  • placing reservations
  • adding reviews
  • placing requests

You will need to enter your login details to proceed with these transactions.
If you initially rejected the use of cookies, you can always login again and accept the use of cookies in order to access all of your information as before.

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Library Membership Terms and Conditions

By becoming a member of Milton Keynes Libraries and signing your Library Card you agree to these Terms and Conditions:

  • I agree to be responsible for all items borrowed using this card.
  • I will pay for any loss, damage or other charges incurred.
  • I agree to the above conditions even if the card is lost or stolen, until the loss or theft is reported to the Library Service.

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Social Media Policy at Milton Keynes Libraries

How we engage with social media

We post on social media about our own buildings, stock, events, exhibitions, Library outreach work, as well as external events and subjects we feel may be of interest to our followers. We welcome feedback and suggestions to improve our services.

Please note the following:

  • We will remove any offensive or inappropriate comments or content.
  • We will block anyone who repeatedly posts offensive or inappropriate comments.
  • We monitor our social media accounts daily and aim to respond to any comments or queries as soon as possible.

Sharing Content

Re-tweets (RTs) and sharing of posts/content are not endorsements; if we RT/share something, it is because we feel it is of potential interest to our followers.

Replies and Direct Messages

While we aim to respond to queries and messages posted on social media, the best way to contact us is to send an email.

Who We Follow

We welcome followers to our social media accounts - please note that if you follow us, we will not automatically follow you back. If we do follow you, it does not mean we endorse your views or posts.


Our social media accounts may occasionally be unavailable and we accept no responsibility for lack of service due to downtime by the various social media platforms.

Freedom of Information, Data Protection, Privacy and Copyright

Requests for information under the Freedom of Information Act and similar regulations should be emailed to us to ensure that requests are handled promptly.

Milton Keynes Libraries' use of social media is subject to the Milton Keynes Council Privacy Notice, Milton Keynes Council Social Media Policy and the Milton Keynes Libraries' Privacy Notice.

We make every effort to ensure that content we share on social media does not infringe any party's copyright or other intellectual property rights. If we have shared information which infringes your intellectual property rights, please email us at Central Library.

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Milton Keynes Libraries – Access to Wi-Fi Policy

Wi-Fi network will be shut down from 15 minutes before the library is due to close.

Milton Keynes Libraries is committed to providing free and safe access to Wi-Fi to those who live in, work in, study in or visit Milton Keynes.

All users must accept the 'Terms and Conditions' statement that is displayed on the screen. If a user does not accept the terms and conditions, their session will be automatically terminated.

Terms and Conditions of Access

To ensure equitable use of facilities:

  • Milton Keynes Libraries provides access to Wi-Fi in all our libraries to all members of the community.
  • Milton Keynes Libraries is not responsible for the accuracy, validity, legality or usefulness of information available on the Internet, which is a global electronic network.
  • Customers may not transmit any material in violation of any laws. This includes, but is not limited to, copyrighted material, threatening or obscene material, pornographic material, or material protected by trade secret.
  • Milton Keynes Libraries accepts no responsibility for damage to materials or loss of files arising from the use of library ICT facilities.
  • Library Service staff have the right to deny any customer access to facilities if they misuse them.
  • All customers must accept the terms and conditions statement that is displayed on screen after they log on. If a user does not accept the guidelines their session will be automatically terminated.
  • Wi-Fi usage may be monitored electronically or manually by staff.
  • Filtering software is used in an attempt to screen offensive material. However, filtering mechanisms do not guarantee that all inappropriate material is blocked; the library service cannot be held responsible for the content of the Internet.

A mobile phone that can receive text messages (SMS) is required to access this network. Enter your mobile phone number and you will receive a login code for access. Standard SMS charges will apply.

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Last Updated: 19 April 2022