£6,000 roofing scam foiled by MK Council Trading Standards

Tuesday 28 April 2020


FINAL - roof scam

Trading Standards officers at Milton Keynes Council have foiled a roofing repair scam and saved a resident from a £6,000 bill.

Cold calling rogue traders had claimed missing tiles on a resident’s roof were causing significant leaks, and could carry out replacement work for a fee of £50.

Once the resident had agreed to pay for the work to be completed, the rogue traders inflated the original fee of £50 to £6,000 – more than 100 times their original quote.

MKC’s Trading Standards team quickly stepped in when the resident raised concerns, and successfully stopped any work taking place.  The roof has since been repaired by a trading standards approved local trader.

Sue Crawley, Trading Standards Manager at MK Council said: “We’re pleased to have successfully put a stop to this rogue trader’s activity, and helped save a resident a vastly inflated fee for what was a very simple piece of repair work.

“We’re cracking down on rouge traders in Milton Keynes.  We’ve seen an increased number of cold callers knocking on people’s doors as more people are at home, so we’re encouraging residents to be extra vigilant during the pandemic.”

If you need any work doing, please visit a list of fully approved local traders: www.buywithconfidence.gov.uk.

Please report Covid-19 incidents to MKC’s Trading Standards team: www.milton-keynes.gov.uk/environmental-health-and-trading-standards/trading-standards/coronavirus-covid-19-incident-reporting.

If you have any concerns about work you have had done please contact the Citizens Advice Consumer Service on 0808 223 1133 (Freephone) for advice.