Fee Policy 2018-19


Reduced fees on course codes ending in Q and E

Community Learning MK offers full fee remission on courses leading to a qualification to learners who are:

  • Unemployed, in receipt of active benefits i.e.
    • Job Seeker’s Allowance (including National Insurance contributions only)
    • Employment and Support Allowance (Work Related Group only)
    • Universal Credit
  • In employment or self-employed but earning less than £15736.50 per annum (you will need to provide a current wage slip, contract or tax return.)
  • Unemployed, in receipt of other income-based benefit including Universal Credit and enrolling on the course to improve employment prospects. *

* You will be asked to sign a declaration to confirm this.

Are you 19-23?

  • 19-23 year olds who do not have a full level 2 qualification i.e. 5 GCSEs or more at grades A-C or an NVQ Level 2 are eligible for free places on Intermediate or Advanced Apprenticeships and Level 2 Diplomas.
  • All 19-23 year olds are eligible for free places on their first full level 3 qualification and also Level 3 Awards and Certificates if they are unemployed and the qualification will help them into work.

Reduced fees on courses ending with H

These courses have no concession fee but can be covered by applying for an Advanced Learning Loan

Reduced fees on course codes ending with A

Community Learning MK offers a 20% discount on personal development courses to learners who are/receive:

  • Carer’s Allowance
  • Council Tax Benefit
  • Disability Allowance/Personal Independence Payment
  • Universal Credit
  • Housing Benefit
  • Incapacity Benefit/Employment Support Allowance
  • Income Support
  • Jobseeker’s Allowance
  • Pension Guarantee Credit
  • Unwaged dependant of someone claiming one of these

A 20% discount may be available through a voucher scheme for learners who are:

  • Referred to us by their GP
  • Learning Sign Language or Lip Reading because they are deaf, or caring for someone who is deaf 

All new applications for reduced fees must be accompanied by a signed confirmation of eligibility.  Additional evidence of eligibility may be requested where fees are subsidised from support funds.

Terms and conditions of booking

  • Payment is needed at enrolment to secure a place.
  • Payment in instalments may be possible where course fees are
    £1000 or more.  You are liable for the full fee, even if you
    withdraw before the end of the course.
  • A limited amount of Advanced Learning Loans and Bursary funds
    may be available to support the cost of studying Level 3 and 4
    Certificate and Diploma courses for students aged 19+.
    Application must be made 1 month prior to the course starting.
  • Learners who do not meet the residency requirements for ESFA
    subsidy may enrol on courses at full cost.  The charge will be
    double the standard fee plus any awarding body registration and
    certification fees.
  • To comply with statutory requirements Community Learning MK
    may need to collect additional information from you during and
    after your course.
  • Please inform Community Learning MK of any change to your
    contact details or benefit status.
  • Fees for certain courses are based on an intended minimum
    enrolment of 8 learners.
  • Examination fees are included in the course fee except where
    otherwise stated in the course description.
  • Corrections to exam certificates need to be notified within 14
    days, otherwise the learner is liable for a correction fee.
  • Course fees do not include materials, equipment, book or crèche
    costs, except where otherwise stated.
  • It is inadvisable to buy materials for your course until you are
    certain it is running.
  • It may occasionally be necessary for reasons beyond the control
    of Community Learning MK to change the content, timing, venue
    or tutor of a programme.
  • We are unable to accept responsibility for any damage to or loss
    of student property.  Any valuable items should be covered by
    your own insurance policy.
  • Cars and cycles are parked at the owner’s risk.
  • If your course involves physical activity you should be medically
    fit or have your doctor’s approval.
  • Smoking is not permitted at any of our venues.
  • Community Learning MK expects all learners and staff to play an
    active part in promoting mutual respect and challenging any
    form of discrimination or abuse.  Community Learning MK
    reserves the right to exclude any learner who does not uphold
    this policy.
  • Community Learning MK will admit learners to one GCSE course
    only per academic year due to the amount of work required.
  • Where a course is cancelled, enrolled learners should normally be
    refunded within 7 to 10 days of cancellation.  If you have not
    received a refund once 10 days have passed, please contact our Reception office on 01908 556700

Cancellation and refund policy

We may, regretfully, have to cancel courses if we do not receive enough enrolments, or close them if there is a high level of non-attendance or withdrawal.  In these circumstances you will be informed as soon as possible by telephone or email and a refund will be made by crediting your credit/debit card or your account with us. It is not possible for us to make refunds in cash.

Note: Fees paid by chip & pin can only be refunded if you present the original payment card at the Rivers reception.

To avoid disappointing learners who enrol on courses which do not attract quite enough learners to be fully viable, Community Learning MK reserves the right to adjust the course length.  For example a course may be delivered more intensively and end a week early. Under these circumstances no refunds or partial refunds will be possible.

Session cancellation due to extreme weather

Wherever possible we will offer replacement of extended sessions to make up for sessions cancelled due to extreme weather, tutor illness or other unforeseen reasons.  In the unusual event that this is not possible, we will recompense learners by issuing a pro-rata refund or credit against a future course.

Cancellation or transfer by the learner

If you need to withdraw from a course and inform us in writing at least 10 working days before the course is due to start, you will be eligible for a refund of all fees minus a £30 administration charge.  If you withdraw from a course at any other time, you will not be eligible for a refund.  However, in exceptional circumstances and at our discretion, we may be able to offer some credit against a future course.

Requests to transfer courses may also incur a £30 administration charge unless recommended by your tutor or a member of Community Learning MK staff because a course at a different level will better meet your learning needs.

Last Updated: 6 February 2019