About Us

MK Special Educational Needs and Disability Service (SENDIAS) is a statutory service offering confidential and impartial information, advice and support to children and young people with additional needs and their parents/carers. The remit of SENDIAS covers education, health and social care between the ages of 0-25. SENDIAS supports with the graduated approach and SEN support, the needs assessment and education, health and care plan processes, SEND tribunal appeals, school exclusions and disability discrimination issues.

Please note that due to COVID-19 face to face contact is not possible at the moment but it may be possible to meet virtually via Microsoft Teams if this is necessary. Outreach work is on hold for the time being but we are offering parent training workshops virtually – please see News section for details and how to book. 

Referral eligibility is broad, from a concern about a child or young person with a potential additional need, to supporting with more complex issues. Support is available to families living in Milton Keynes but the child or young person may be attending an education setting outside the borough. Self-referrals are preferred but third party referrals with consent from the parent/carer or young person will be considered. SENDIAS Referral form

Our aim is to empower people who contact us for support to navigate the SEND assessment processes, prepare for meetings and help with documentation. We will listen and help to ensure young people and parents/carers understand their SEND legal rights; we will advocate if appropriate. If necessary and if it is possible, a caseworker will support at meetings. If there are worries about progress at school SENDIAS will work in partnership with the local authority and schools in a positive way to help improve the outcomes for children and young people.

Group support is delivered via workshops, an annual information day and outreach work. (Please see News section for current outreach activity and booking details).

SENDIAS has a contract with the Department for Education and the Council for Disabled Children to deliver the Information, Advice and Support Programme. 

Statement of Change 

From February 2021, the MK SENDIAS team will be part of Children’s Services Directorate positioned alongside the SEND service area. There are clear arrangements put in place for the SENDIAS Service to retain its impartiality and confidentiality. We will be reviewing these arrangements at the end of the year and through this period we will continue to seek views from parents, carer’s and young people on your experience of the service and your views on these arrangements. If you have any queries or feedback, please email mksendias@milton-keynes.gov.uk

More details in our statement (PDF).

Confidentiality and Impartiality

Any information shared with us is confidential. We do not share anything unless you have given us permission or we identify a safeguarding issue. Our impartially sits within the law (SEND legislation), we aim to provide you with information so you can make informed decisions. We work at arm’s length from the Milton Keynes Council, schools and health services. 

Information, Advice and Support Services Minimum Standards 

All Information, Advice and Support (IAS) services must adhere to Minimum Standards which are based on the requirements as set out in the Children and Families Act (CFA) 2014.

The series of animations have been developed so you can understand more about IAS services and what they do.

Contact us:

The service has an advice line: 01908 254518 from 10am to 3pm, Monday to Friday (answer phone facility). 

You can now also contact us by emailing on mksendias@milton_keynes.gov.uk or submitting an online referral

New information is being added regularly to the website and existing information updated. If you can’t find what you are looking for or you’d like to give us feedback about our website please email us.

Last Updated: 8 April 2021