Carers Direct Help Line

Call the Carers Direct helpline on 0300 123 1053 if you need help with your caring role and want to talk to someone.

If you want to ask a question while browsing the Carers Direct website, or you need help to find information, you can use the webchat service to talk to an adviser. The webchat service is available between 9am and 8pm Monday to Friday, and from 11am to 4pm at weekends. It is closed on bank holidays.

Deaf, deafblind, hard of hearing and speech-impaired people who use a textphone can contact Carers Direct on the textphone/minicom number 0300 123 1004

Organisation Details


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NOTE: The council is not responsible for any information contained on external web sites.

Last Updated: 21 January 2020

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