Recycling sack deliveries
How to order clear recycling sacks
If you run out of recycling sacks you can order more online below or by contacting our Customer Services Team on 01908 252570. We will deliver a top-up roll of 20 sacks to your home within the next 10 working days.
Please note clear sacks are for MK residents only and are not supplied to businesses. MK residents living in flats are asked to place their recycling loose into the pink Eurobin and are not supplied with clear sacks.
What to do if you do not receive your clear recycling sacks
Please contact our Customer Services Team on 01908 252570 to report a missed sack delivery if you receive a completion e-mail when you haven't received your recycling sacks or if 10 working days have passed since you placed your order.
Missed sack deliveries can NOT be reported on-line and please do not just order more sacks using the button above as this will not work. There have been some teething problem in the new system but please bear with us.
Deliveries may be recorded using body-cameras for audit purposes.
Frequently Asked Questions
- Why do I have to order recycling sacks on–line now?
- Will I still receive my annual delivery of recycling sacks?
- How many recycling sacks can I order?
- What if I use more than 180 recycling sacks each year?
- I have lots of large boxes that I can't fit into the bags
- When is the annual delivery?
Previously residents complained to us that outlets would run out of sacks, were not open at convenient times or they would have to travel to an outlet. To make it easier for residents to obtain a roll of recycling sacks this has been changed to an online/telephone ordering system and the sacks are now delivered directly to your property.
In addition, unfortunately many recycling sacks we receive often also contain used nappies, food and even hypodermic needles which are dangerous for our staff and contaminates good recycling. With on-line ordering are be able to monitor the ordering of sacks for each property and determine if there is on-going misuse or contamination of sacks.
Yes, we will still deliver a roll of recycling sacks to every property once a year between April and June.
You can order one roll of sacks every six weeks until you reach the maximum of 180 sacks. The chart below shows how many and how often you can order sacks.
Please ensure you squash down your recycling, particularly cardboard and plastic bottles so that you can fit more into each sack. If you need more than 180 sacks because you have a large family or you're a keen recycler then you can contact us and we will assess your situation and provide more sacks as necessary
The kerbside scheme was never intended to collect large cardboard boxes. If you are not able to fit the box into a sack by folding it or breaking it down then it is not suitable for our collection vehicles to take. We provide three Household Waste Recycling Centres which all have dedicated cardboard skips for this very purpose.
The annual delivery of recycling sacks for 2018 was completed on Saturday 2 June 2018. The schedule for the 2019 delivery will be available towards the end of March 2019.
Last Updated: 16 January 2019