Recycling sack deliveries

How to order clear recycling sacks and FAQs
Clear sack pile
Rolls of clear recycling sacks

Clear sacks are provided free of charge by MK Council for residents household recycling.

A roll of qty 60 sacks is delivered annually and further top up rolls can be ordered through the year.

Recycling sacks are not supplied to businesses or MK residents living in flats where Eurobins are provided. Flats residents are asked to place their recycling loose into the pink Eurobins. Where Eurobins are not provided we will continue to supply recycling sacks.

How to order additional top-up rolls of clear recycling sacks

Extra top-up rolls of qty 20 clear recycling sacks can be ordered by telephone or on-line, to be delivered to your home or for collection from one of our 'Click and Collect' locations around MK.  

Home Delivery of top-up roll. Please click on the pink button below or call our Customer Services Team tel. 01908 252570. We will deliver a top-up roll of sacks to your home within the next 10 working days.

Click and Collect top-up roll. Click on the pink button below and select one of the 'Click and Collect' locations or call our Customer Services Team tel. 01908 252570. Select from any of the following ten parish offices:

  • Newport Pagnell
  • Great Linford
  • Woughton
  • Bletchley & Fenny Stratford
  • Campbell Park
  • Walton
  • Wolverton & Greenleys
  • Shenley Church End
  • New Bradwell
  • Broughton & Milton Keynes

You will then receive a confirmation email when your roll of recycling sacks is ready to collect.

Click here to order top-up rolls of clear recycling sacks

Or

Click here to order a new resident/property package

Frequently Asked Questions

When is the annual delivery?

The annual delivery of recycling sacks for 2019 was completed at the end of June.  If you require additional recycling sacks you can contact our Customer Services team on tel. 01908 252570 or email customerservices@milton-keynes.gov.uk .  Deliveries for 2020 will run from the first Monday in April until the end of June.

I have not received my top-up roll of clear sacks

If 10 working days have passed since you placed your order or you have received a delivery completion e-mail when you haven't received your recycling sacks please contact our Customer Services Team on 01908 252570 to report a missed sack delivery. Please note: missed sack deliveries can NOT be reported online.

Deliveries may be recorded using body-cameras for audit purposes.

Why do I have to order recycling sacks by phone/on–line now?

To make it easier for residents to obtain a roll of recycling sacks this has been changed to an online/telephone ordering system and the sacks are now delivered directly to your property. Previously residents complained to us that outlets would run out of sacks, were not open at convenient times or they would have to travel to an outlet.

In addition, unfortunately many recycling sacks we receive often also contain used nappies, food and even hypodermic needles which are dangerous for our staff and contaminates good recycling. With online ordering are able to monitor the ordering of sacks for each property and determine if there is on-going misuse or contamination of sacks.

Will I still receive my annual delivery of recycling sacks?

Yes, we will still deliver a roll of recycling sacks to every property once a year between April and June. 

How many recycling sacks can I order?

You can order one roll of sacks every six weeks until you reach the maximum of 180 sacks. 

What if I use more than 180 recycling sacks each year?

Please ensure you squash down your recycling, particularly cardboard and plastic bottles so that you can fit more into each sack. If you need more than 180 sacks because you have a large family or you're a keen recycler then you can contact us and we will assess your situation and provide more sacks as necessary

I have lots of large boxes that I can't fit into the bags

The kerbside scheme was never intended to collect large cardboard boxes.  If you are not able to fit the box into a sack by folding it or breaking it down then it is not suitable for our collection vehicles to take.  We provide three Household Waste Recycling Centres which all have dedicated cardboard skips for this very purpose.

I am a new resident and don't have any recycling sacks

We are not always made aware of residents moving in to new properties and you may not have all the bins and information you need to present your waste correctly for collection.  The button below will take you to a order form where you can request a new property package which consists of the full set of bins, bags and boxes and an information leaflet explaining how to recycle.  There is also lots of helpful information on the accompanying pages of this website.

Order a new property package

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Last Updated: 31 October 2019