Waste Collection Pilot FAQs

Your questions answered about the wheeled bin pilot

Why is the council having a wheeled bin pilot for waste and recycling collections?
When will the pilot collections start?
Will my collection day/time change?
Sign up for text alerts
What size are the wheeled bins?
Do items still have to be bagged when placed in bins?
What do I do when wheeled bins are full?
I live in a property with communal bin stores
I don’t want to a wheeled bin
I object to the S46 notice
Allocated boxes but want bins
Allocated bins but want boxes
What’s different about paper and card recycling?
Can I put broken glass into my blue lid bin?
Can I put broken glass in my blue box?
How will you be consulting the public of these changes?
Crews won’t return the bins / Streets will be littered with bins/ eyesore
What happens if my wheeled bin is stolen?
Resident away / property empty when bins due to be delivered
I am concern about increased vehicle movements to collect bins
Who will clean my bin?
Why has the trial size been reduced?

Why is the council having a wheeled bin pilot for waste and recycling collections?

The aim of the pilot is for residents to try out the wheeled bins and identify any issues. It will also enable us to thoroughly test our equipment and procedures to develop options for new waste and recycling collection methods before the contract renewal in 2023.

84% of councils in England supply their residents with wheeled bins. There are many advantages, including:

  • Higher levels of recycling
  • Lower rates of injuries for residents and staff moving sacks
  • Less street litter from sack spillage

We’d like to see if these same results will occur in Milton Keynes.

We want to make sure Milton Keynes residents are completely happy with the process and results of the pilot, so we are starting off with an area that we can monitor, control and evaluate thoroughly.

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When will the pilot collections start?

We are planning for the waste collection pilot to start from 26 October 2020 until 26 February 2021.

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Will my collection day/time change?

Your collection day will stay the same, but the collection time may differ. Do please ensure that bins and boxes are out for collection by 7am Please bring bins and boxes back in once collection complete.

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Sign up for text alerts

Sign up for text alerts for reminders of which bins to put out for collection each week.

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What size are the wheeled bins?

The wheeled bins are each 180 litres, providing ample space for most properties waste and recycling. Height 97cm, Width 54cm, Depth 66cm.

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Do items still have to be bagged when placed in bins?

Items may be placed bagged or loose in the wheeled bins, it is your choice. For items placed in the grey lid wheeled bin it may be easier to keep the bin clean if waste is bagged.

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What do I do when wheeled bins are full?

We anticipate that 3 x 180 litre wheeled bins will provide ample space for most properties waste and recycling. Please do not place additional waste or recycling to the side of the wheeled bins.

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I live in a property with communal bin stores

If your waste is already collected in large metal bins, there will be no change to your collection service during pilot.

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I don’t want a wheeled bin

Keep Britain Tidy surveyed all properties across MK and your property has been identified as suitable for wheeled bins.

Using a wheeled bin has many benefits and we are carrying out the pilot so residents can try them out and we can thoroughly test our equipment and procedures. We will be seeking feedback from residents during the pilot and you can also provide your feedback via email to recycling-pilot@milton-keynes.gov.uk

We hope that you will work with us during the pilot period.

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I object to the S46 notice

The S46 is a legal requirement and was attached to the letter sent to residents. We will work with you to test the wheeled bins and boxes and hear feedback on how it is working.

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Allocated boxes but want bins

We ask that you use the boxes for at least 4 weeks and then contact us if there are any issues.

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Allocated bins but want boxes

We ask that you use the bins for at least 4 weeks and then contact us if there are any issues.

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What’s different about paper and card recycling?

Paper and card are now being separated out from other recycling material to try and keep it clean and dry. This improves the quality of the material that can be recycled and means that it is likely to travel less distances for recycling. Only put dry paper and card in the red bin or box. Wet paper and card should be placed in the grey lid bin or black sack.

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Can I put broken glass into my blue lid bin?

Glass bottles and jars only can be put in the new blue lid wheeled bin and it is ok if they break when this happens.

Please place all types of other glass in the grey bin as mirrors, drinking glasses, spectacles, panes and light bulbs cannot be recycled.

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Can I put broken glass in my blue box?

Do not put broken glass in the new blue box as it can be safety risk for crews and residents if left on the street.

Please place all types of other glass in the grey bin as mirrors, drinking glasses, spectacles, panes and light bulbs cannot be recycled.

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How will you be consulting the public of these changes?

Formal consultation on waste and recycling will start in November for 12 weeks and all residents in MK will have the chance to have their say on the future of waste and recycling collection. The results of this consultation and the information that we obtain from the pilot will be used to inform decisions on how we collect waste and recycling from 2023.

The formal consultation will be on the MK council website. The consultation will be promoted through a range of channels to ensure that everyone who wants to respond can. This will include increasing knowledge of the consultation by sharing information with ward and parish councillors, working with organisations such as residents’ groups and ensuring that hard copies of the consultation are available should people want them.

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Crews won’t return the bins / Streets will be littered with bins/ eyesore

Be reassured that the crews have been instructed to return the bins correctly to the property boundary. Please ensure that you place your property number on the bin in the space provided. We anticipate that many streets will be cleaner as a result of less spillage from bags, but we understand concerns regarding the impact of wheeled bins left in the street and this will be monitored.

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What happens if my wheeled bin is stolen?

Although this is not common, if it does happen please contact us for a replacement.

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Resident away / property empty when bins due to be delivered

Please make arrangements for the bins to be taken in during your absence.

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I am concern about increased vehicle movements to collect bins

During the pilot, the number of vehicle movements will remain the same. There will be no increase or decrease.

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Who will clean my bin?

Residents can choose to clean their own bins, or there are businesses that do offer a bin cleaning service. If you do choose this option, it would be at your own expense.

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Why has the trial size been reduced?

The pilot was initially due to commence in June 2020 for 6 months, covering 5,800 properties. Due to the impact of Covid-19 on Council services, the pilot size and length had to be shortened. The pilot will still test a wide range of properties and settings, both urban and rural.

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Last Updated: 22 October 2020