Freedom of Information
The Freedom of Information Act became law in 2000 and came fully into force from 1st January 2005. Any person or organisation has the right to request information from the council that the council holds.
Before making a request please consider the following: the Council is committed to openness and actively seeks to make available information through our transparency page about how we work our decision making process and the services we provide.
Our publication scheme is a guide to the information we have made available and intend to make available in the future, i.e. who we are; what we do, what we spend and how we spend it.
Please view previous FOI requests received into the council before making your request.
All FOI requests must be made in writing and include; your name, and address for correspondances and a clear description of the information requested.
- Address (can be email address, fax number or home address)
- The request must be in writing, and be as clear and concise as possible. If you want to make a request for your personal information it can be helpful to indicate which council services you may have had contact with.
- Email: FOIA@Milton-keynes.gov.uk
- Postal address
Freedom Of information
Milton Keynes Council
502 Avebury Boulevard
The Council aims to respond to your request within 20 working days from the working date of receipt. However, this can be extended in certain circumstances.
MKC is not obliged by virtue of the act as a public authority to comply with a request for information if the authority estimates that the cost of complying with the request would exceed the appropriate limit. In this case the appropriate limit refers to costs where the time taken to extract and collate the information exceeds 18 hours or £450.
If you would like to make a request for personal details. Please note the request will be dealt with under the Data Protection Act.
The information supplied to you under the FOI or EIR is for your personal use only. This information is the property of Milton Keynes Council. Should you wish to re-use the information for anything other than personal use (e.g. for profit) you must obtain a licence from the council under the Reuse of Public Sector Information Regulations, by contacting the Information and Records Team. Please note that in some cases there may be a charge for this licence.
The Re-use of Public Sector Information Regulations 2015 applies to all documents held by public sector bodies unless stated as specifically excluded:
Milton Keynes Council will endeavor to make information contained in the Publications Scheme
Publication Scheme – guide to information available for re-use, where possible. However, decisions relating to reuse will be made on a case by-case basis.
If you wish to reuse the information and you are not sure if it is available for re-use then please send an email to
Milton Keynes Council has 20 days to respond to your request, but there are limited circumstances when the timeframe for the response will be extended.
Any requests should be sent to:
Email FOIA@Milton-Keynes.gov.uk or write to:
Freedom Of Information Officer
Milton Keynes Council
502 Avebury Boulevard
Following your email for request of Re-use of Information a letter or email will be sent to you detailing our decision. If re-use is permitted, the letter will also contain details of any proposed fee and license issued. You will be asked to sign the license and return it, together with the fee.
The fee will be established on a case by case basis, but the costs in the majority of cases will be marginal.
If you are unhappy with the decision, you can ask for an Internal Review and the Council will aim to respond within 20 working days. If you are still unhappy after the complaints procedure, you can refer your complaint to the Information Commissioner's Office.
If you use the information without a license you will be breaking the law and Milton Keynes Council may take action against you. Violation of Copyright law is a very serious matter and in doing so you could be held liable in both in both a Civil and Criminal Court.
- Internal reviews
If you are not satisfied with the response received as a result of making a request for information then you have the right to request an internal review. This review will usually be carried out in 20 working days from the data of the request for a review.
If you do not agree with the outcome of the internal review you have the right to appeal to the Information Commissioner's Office and ask them to review the way in which the council has dealt with your request.
Please note that usually the Information Commissioner's Officer will only look at appeals if they are submitted within two months of receiving a response.
The Freedom of Information Act sets out exemptions under which information cannot be released (Absolute Exemptions), or may not be released (Conditional Exemptions). There are also exceptions to releasing information under the Environmental Information Regulations.
If information is a subject to a conditional exemption under FOI or an exception under Environmental Information Regulation (EIR)we will hold a public interest test to decide whether or not information will be released.
The Information Commissioner's office website provides guidance about exemptions and exceptions under the Freedom of Information Act, Environmental Information Regulations (EIR) and Data Protection Act (DPA)
Last Updated: 18 April 2019