25/09/26 - last updated 11:24
We are aware of an issue causing multiple duplicate emails to be sent to customers. Our IT team is working to resolve this as quickly as possible. We apologise for any inconvenience caused.
The Care Quality Commission (CQC) is responsible for registering Domiciliary Care Services (Homecare) which provide Personal Care.
Personal care is a regulated activity which involves supporting people in their homes (or where they're living at the time) with things like washing, bathing or cleaning themselves, getting dressed or going to the toilet.
PLEASE NOTE: many services also offer unregulated services such as shopping, housework, companionship and help with bills/admin