25/09/26 - last updated 11:24
We are aware of an issue causing multiple duplicate emails to be sent to customers. Our IT team is working to resolve this as quickly as possible. We apologise for any inconvenience caused.
Under data protection laws, you have the following rights:
You can read MKCC's subject access request policy here.
Under data protection regulations you (or someone acting on your behalf) also have the right to see most records processed by or on behalf of the council containing personal information about you.
You can apply for access to your records using our online service.
The Council will then have one calendar month in which to provide the information as long as you (or the person acting on your behalf) have supplied sufficient details.
Your other rights vary depending on why we are processing your data. If we are processing based on consent you have the right to withdraw your consent at any time, however this might mean we are unable to continue to provide a service to you. The below table outlines your rights based on our legal basis for processing your personal information. X = you do not have the right for this.
|
Right to Erasure |
Right to Portability |
Right to Object |
|
|---|---|---|---|
| Consent | X | ||
| Contract | X | ||
| Legal Obligation | X | X | X |
| Vital Interests | X | X | |
| Public task | X | X | |
| Legitimate interests | X |
St Francis Children’s Society
Milton Keynes City Council recently took over records from St Francis Children’s Society, after the charity went into administration at the end of 2022. These include nearly 1000 paper and over 8,000 electronic records of children and prospective adoptive parents.
We’re currently cataloguing all the paper files held in the archive and moving them to our storage facility. Unfortunately, this means we’re currently unable to search for and retrieve individual records. We can however now access some electronic records previously held by St Francis.
If you’d like to register your interest in accessing your St Francis records, please contact our Data Protection team or complete our online Subject Access Request form. We’ll then get in touch with you when we’re able to access individual records.
If you wish to ask for your information to be amended / deleted, or if you wish to complain about the way your personal data has been handled, please use
For more information on data protection regulations visit the Information Commissioner's website or email data.protection@milton-keynes.gov.uk.
Postal address only, Civic, 1 Saxon Gate East, Milton Keynes MK9 3EJ