The Highways team are responsible for repairing and maintaining the street lights plus traffic signals, illuminated bollards and signs on roads owned by the Council. We're always looking at ways we can reduce our energy consumption by using new technology such as solar powered lighting and LEDs or by dimming new lights to avoid wastage.
Before reporting, check out our Common Street Light Faults so you can identify what the issue is. This helps us to log, plan and carry out the right repairs. You can also check out our Frequently Asked Questions (PDF, 61KB) on Street Lighting for more information.
If you want to place any festive lighting, banners or bunting within the public highway you must first apply for permission to the Council.
These types of installation can enhance public spaces for the festive periods and help to create a sense of community. However they must be safe, secure and meet our standards otherwise we will not allow them to be installed on our assets.
Our Seasonal Lighting: Code of Practice sets out what minimum standards we require and how you can apply - the 2022 version will be available soon.
Our street lighting team can help to advise you with any technical information and safety checks. Any contractor carrying out works on the public highway must be approved by us.
Any additional weight to a street light column must have a structural test beforehand - the cost of this test will be covered by the applicant. This also includes hanging baskets.
Fully completed applications for Winter 2022 lights must be received by the Street Lighting team by 1 September 2022.
LED Upgrade Programme
LED is a more energy efficient type of light that we are rolling out across MK. The light is crisper, brighter and can be targeted just where it is needed. They use less energy and don't need replacing as often as the old orange lights. Also they don't contain any harmful chemicals like sodium and mercury which the older ones do.
We have over 58,000 street lights across Milton Keynes. This is a very high number and we need to reduce our energy bill to save money especially as energy prices are rising.
The grid roads and many estates are already converted to LED and we'll be rolling out the upgrade to other estates over the next few years. Once the LED roll out is complete we’ll be able to save between 50-70% of energy. Good news for us and the environment.
To find out more about LEDs and our upgrade programme, check out our Frequently Asked Questions sheet. (PDF, 61KB)
Relocate a street light
Street lighting is designed to be placed in the best locations to provide safe levels of lighting where needed on the highway. Sometimes it may be possible to relocate a street light to a nearby, suitable location. To request this, complete the form on the link below. Please note that not all requests are possible and there is an application fee of £180 for each column relocation request.
Our Service statement on street lighting
We promise to...
provide a street lighting service as set out in our Code of Practice (PDF, 1011KB) for street lighting maintenance.
carry out visual checks after dark of all street lights on grid roads, redways and underpasses each month so that any lighting issues are identified, logged and repairs scheduled in.
respond to reports of street lighting faults in all other areas.
provide a 24-hour service and will attend to emergencies within 2 to 24 hours.
aim to repair a ‘light out’ within 7 days of reporting or for a single light out on a grid road, 28 days.
carry out structural and electrical testing of street lights annually.
'Dayburners' are lights that are on during the day but these are not a safety issue but do show that there is an issue with the sensor that should turn them off at sunrise and back on at sunset.
We will prioritise dayburners as a ‘Planned Job’ and will plan these into our repair schedule for the next 2-3 months. Dayburning lamps make up 5% of faults repaired.
For more information and an example of a dayburners have a look at our Common Street Light Faults (PDF, 1.5MB)fact sheet.
Last Updated: 14 January 2022