YES. Do not move until you have written permission.

If you exchange without permission, your landlord may take legal action.

You must apply for and obtain permission from your landlord before moving. We will respond within 42 days of your application.

Permission is usually granted if:

• The property is the right size for your household.
• If moving to an adapted property, you have a medical recommendation for that type of accommodation.

You cannot complete a mutual exchange if:

• Your home is adapted and the new tenant does not require those adaptations.
• The home you want to move to is much larger than your household needs.
• The home you want to move to is too small for your household and would cause overcrowding.
• Possession proceedings have started because of a breach of tenancy conditions.
• Your rent account is in arrears.
• Your tenancy is an introductory tenancy.
• Your property does not pass the Mutual Exchange Inspection. 

• Milton Keynes Council is signed up to HomeSwapper, a free national mutual exchange website. You can register by visiting: https://www.homeswapper.co.uk/account/login
• Tenants can also find swaps through friends, relatives, or independent online schemes.
• Community centres/Libraries and Parish council offices often provide help with housing digital access.
• We can help you access online services or provide computer facilities with a home visit.
• Attend your local drop-in session for help with your application from a Housing Officer. Visit our resident engagement page for dates and times. 

If you are considering a mutual exchange of your home, it’s important to understand how this may affect your tenancy. As your landlord, we are committed to ensuring you have all the information you need before making a decision.

When you exchange homes with another tenant, the following may change:

• Tenure – Your tenancy type could be different after the exchange. For example, you may move from a secure tenancy to a fixed-term tenancy.
• Rent – The rent on the new property may not be the same as your current rent. It could be higher or lower depending on the property type and location.
• Service Charges – Some properties include service charges for things like communal areas or maintenance. These charges may apply to your new home.

We will provide clear details about these implications before the exchange takes place so you can make an informed decision.  

Here are top 10 tips for a safe and successful exchange!