To join the Housing Register you will need to complete an online housing application form.  To do this you will need to have a Housing Online Account.  This is different to the MKCC account which you would use for example to pay your council tax. 

To set up a housing online account: 

You will need an email address, which you will be asked to verify. If you do not have an email address, you will need to set one up.  

If you are supporting a friend, relative or service user to make an application, you must use the applicants email address and not your own.  If they do not have an email address, you will need to help them set one up.

You will need the following information to hand before you start the process:  

  • Full names and dates of birth of everyone to be included in your registration for rehousing  
  • National Insurance Number for all adults who are to be rehoused with you  
  • 3-year address history for all adults who are to be rehoused with you  
  • Immigration status of everyone who is to be rehoused with you  
  • Details of any unspent criminal convictions and contact details of Probation Office (if applicable), for anyone who is to be rehoused with you  
  • Details of any Armed Forces service including dates of service, for anyone who is to be rehoused with you  

You will need to provide a number of documents with your application.  For information on what documents are needed and how to upload them look at our documents to submit with your application page.

Completing your application

Log into your housing online account and click on ‘Start My Housing Application’ and complete the eligibility checker.   If you are eligible, you will be able to continue to the main application form.  Complete all questions in full and upload all your supporting documents. 

If you need support to complete your application, you can contact us at housing.allocations@milton-keynes.gov.uk or call 01908 252937, option 4.

We have created some useful guides to help you navigate the online system and complete your application

Housing Online summary

How to apply for the Housing Register

How to upload documents