This standard would mean landlords have to provide their tenants with safe, good quality homes and effective landlord services.
Requirement 1 - Quality of homes
Registered providers must have an accurate, up-to-date and evidenced understanding of the condition of their homes that reliably informs their provision of good quality, well maintained and safe homes for tenants.
Requirement 2 - Decent homes
Registered providers must ensure that tenants’ homes meet the standard set out in section five of the Government’s Decent Homes Guidance and continue to maintain their homes to at least this standard unless exempted by the regulator.
Requirement 3 – Health and Safety
When acting as landlords, registered providers must take all reasonable steps to ensure the safety of tenants in their homes and associated communal areas.
Requirement 4 - Repairs, maintenance and planned improvements
Registered providers must provide an effective, efficient and timely repairs, maintenance and planned improvements service for the homes and communal areas for which they are responsible.
Requirement 5 - Adaptations
Registered providers must assist tenants seeking housing adaptations to access appropriate services.