Are you an MKCC Tenant? If so, if you have not already completed this year Tenant Perception Survey we would like to invite you to take part. All those residents who complete the survey will be automatically entered into a prize draw where 5 lucky residents will win a £20 gift voucher. For more detail, please follow the link below.
Timescales
The first measures will cover the period of time between 1 April 2023 and 31 March 2024. We will publish the results in June 2024.
Measures and our performance
We are contacting our residents to ask them to share their insight about our services by completing this 5 minute survey. We only require one survey per household. Below are areas covered in the survey.
Full copy of the survey with additional information you will find here.
Overall satisfactionTP01 - Overall satisfaction Keeping properties in good repairTP02 - Satisfaction with repairs (tenants only) Maintaining building safety TP04 - Satisfaction that the home is well maintained (tenants only) Respectful and helpful engagement TP06 - Satisfaction that the landlord listens to tenant views and acts upon them Effective handling of complaintsTP09 - Satisfaction with the landlord’s approach to handling complaints Responsible neighbourhood managementTP10 - Satisfaction that the landlord keeps communal areas clean and well maintained |
Improvements we have made
- To be updated in summer 2024
Housing Business Improvement
Contact information
- 07860003351 (Text only)
Milton Keynes City Council, Civic, 1 Saxon Gate East, Milton Keynes MK9 3EJ