CODE OF CONDUCT
MILTON KEYNES CITY COUNCIL LIBRARIES

Everyone is welcome in our libraries, and we want to maintain a safe and welcoming environment for all our customers and staff. We ask that every customer helps us to do this by following the guidelines outlined below.

• Please treat our building, team and other library users with courtesy and respect.
• To keep children safe, children under the age of 10 must be accompanied and supervised by a responsible parent/carer (aged 16+) in all areas of the library. Your child’s safety remains your responsibility.
• Please respect the library’s site policy on eating and drinking by confining refreshments to designated areas and avoiding hot drinks in children’s areas.
• For security reasons, please keep personal belongings with you at all times.
• You will need to have your own library card with you for any services that use a library card for access. Your library card is only for you and shouldn’t be loaned to anyone else - it’s free to join the library and have your own card.
• Please don’t unplug any library equipment. Where a power point is available, you are welcome to charge phones, tablets and laptops.
• Please avoid loud conversations and use of mobile phones in those areas set aside for quiet study.
• Trained (and in training) assistance dogs are allowed in our libraries, but all other animals (including emotional support animals) are not.
• Please be aware that electric scooters, bicycles, smoking, vaping, alcohol, drugs and abusive behaviour are not permitted onsite.

Thank you for helping us to make our libraries welcoming for everyone.

Revised in October 2025