Development management privacy notice

The development management service forms part of Milton Keynes Council.  This privacy notice sets out how we deal with your personal information within this service.  It links in with the council’s corporate privacy notice and should be read alongside it.  For more details about our corporate privacy notice please visit MKC Corporate Privacy Notice

Development management services includes development management, planning policy, infrastructure, obligations, technical support team and land charges.  The service proactively supports the growth agenda, plan MK and 'urban renaissance' strategy for the centre of Milton Keynes and the 2050 plan, which sets out the next 50 years of economic housing and infrastructure growth for Milton Keynes. Everything we do with information about people, such as how we collect it and who we share it with, has to comply with the Data Protection Act and the General Data Protection Regulation (GDPR) that came into force in May 2018. A key part of this is being open about how we use information and what rights you have in respect of information we hold about you.

If anything in this notice is not clear, or if you have further queries, please get in contact with the Data Protection Officer using the details at the end.

What information do we hold?

We collect information about people who live in Milton Keynes as well as people outside the county who use services that we provide. What information we collect varies according the services people receive. Information we hold starts as a result of an individual directly contacting us wanting to use one of our services.

Why do we have it and what do we use it for?

Much of what we do is a result of legislation set nationally that requires us to provide various public services in Milton Keynes.  In such cases, if you access a council service then the law that requires us to provide that service will be our legal basis for collecting and using your personal data, as we can’t provide you with the service without it.  We are legally obligated to store data under Planning General Development procedural order 2015, Local Land Charges Act 1975 & Local Land Charges Rules 1977, Legal Agreements drawn up under the powers of s106 of the Town and Country Planning Act 1990, The Town and Country Planning (Local Planning) (England) Regulations 2012 and Legal Agreements drawn up under the powers of s106 of the Town and Country Planning Act 1990.

Whenever we use information, we always limit this to only the details that are needed and we ensure that it is used safely and securely. We require anyone we share information with, or who uses it on our behalf, to do so too.

As a part of our application process we store and hold applicant and/ or agent name, address, phone number and email addresses to enable us to contact applicants during the application process. We also use it to recall the old applications if new application has been made to for same address.

We collect data a part of a statutory function for which the applicant must submit their personal details. In some cases we collect data as a result of investigating. This is also comes under the classification the work as a statutory function where we hold details of the complainant.

Who we share information with and why

We share information with a range of different types of people and organisations depending on the service being provided or the statutory requirement that we have to comply with.  The types of recipients include:

  • service users
  • local government organisations
  • central government departments
  • law enforcement agencies, such as Thames Valley Police
  • Bucks fire and rescue services
  • health and social care organisations and professionals (NHS bodies such as GPs, Milton Keynes Clinical Commissioning Group, Milton Keynes University Hospital)
  • education establishments such as schools, colleges and early years settings
  • examining bodies
  • regulatory bodies, investigators and ombudsman (for example Ofsted, CQC, Local Govt Ombudsman)
  • courts, tribunals and prisons
  • legal representatives
  • fraud prevention agencies
  • debt collection agencies
  • current, past and prospective employers
  • trade unions
  • press and the media
  • councillors and political parties
  • housing associations and landlords
  • survey and research organisations

We participate in the cabinet office's national fraud Initiative, a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the minister for the cabinet office for matching for each exercise.

How long we keep hold of information for

We only keep information for as long as it is needed. This will be based on either a legal requirement (where a law says we have to keep information for a specific period of time) or accepted business practice. This is set out in our retention schedule.

What rights you have

You have various rights around the data we hold about you.  For more details about these and how to access them, please visit our MKC Corporate Privacy Notice

Any request to access your rights can be submitted to the Data Protection Officer. Whether we can agree to your request will depend on the specific circumstances and if we cannot then we will explain the reasons why.

If you are unhappy with any aspect of how your information has been collected and/or used, you can make a complaint to the Data Protection Officer. You can also report concerns to the national regulator, the Information commissioner’s office. Their details can be found on their website:

Data Protection Officer contact details contact information

1 Saxon Gate East , Central Milton Keynes, MK9 3HS