Building Control ensures that building work complies with the Building Regulations.

Unauthorised “building work” may be work carried out without following the correct Building Control process or work that does not comply with the Building Regulations. In some cases, owners may be able to apply for a Regularisation Certificate for work carried out on or after 11 November 1985.

Before reporting a concern, please check:

• Whether the work already has Building Control approval using our Public Register.
• Whether the work requires Building Regulations approval  (see Exemptions from the Building Regulations).
• Whether the matter relates to Building Regulations rather other Council service (for example planning, housing, environmental health) or a different organisation.

We recommend you check this, including information below, before reporting a potential unauthorised building work has been carried out on or after 11th November 1985.

What we do not deal with

We do not deal with:

• Planning permission breaches (including fence heights, appearance, privacy or permitted development issues).
• Boundary disputes, neighbour disputes or party wall matters.
• Complaints about builders or workmanship.
• Work that already has Building Control approval.

If your concern relates to planning permission, please report this to the Planning Enforcement team.

What you can report

You can report concerns about building work that may not comply with the Building Regulations, including:

• Structural alterations, extensions, loft or garage conversions.
• Work affecting fire safety.
• Drainage, heating, gas or electrical installations. Some work may be covered by self certification schemes (such as Competent person scheme) 
• Building work carried out without the appropriate Building Control process. Check Public Register.
• Work that appears unsafe.

This list is not exhaustive. 

Reporting a concern

Email building.control@Milton-keynes.gov.uk with the following information:

• Full site address as registered with Royal Mail and a What3Words location to help us match the site accurately on the map.
• A clear description of the work or concern.
• When works started (if known) and whether works appear complete or ongoing.
• Photographs or other supporting information, where available.
• You do not have to provide your personal details, but it may help us assess your report if you include your role (for example, resident or contractor).

Incomplete information may limit our ability to investigate. If you choose to provide your contact details, we may contact you if further information is needed - no need to call us for an update.

What happens next

We will:

1. Review the information provided.
2. Check our Building Control records.
3. Assess whether further action is appropriate.

We assess all reports using a risk-based and proportionate approach. Priority is given to matters where there may be a risk to health and safety. Following assessment, further action will only be taken where it is considered appropriate and proportionate to do so. Local authorities have discretion in deciding whether enforcement action is appropriate.

Important information

• We are unable to provide updates on individual reports
• You do not need to contact us after submitting a report unless you have new or further information to provide

Urgent safety concerns - If a structure appears dangerous or presents an immediate risk to public safety, please visit our Dangerous Structures page.