Serco services for Parishes

The information on this page is provided by Serco, Milton Keynes Council's service partner for environmental services and waste collection. Any parish and town council contracts with Serco are separate arrangements to those with Milton Keynes Council. Many providers offer environmental, waste and landscape maintenance services and the choice of provider made by each parish will not affect the current service level agreement between Serco and the Council.

Serco parish enquiry form

Services provided by Serco

Landscaping

Grass-cutting, shrub and hedge pruning or removal, weed control and grass re-seeding
Tree works
Annual bedding and hanging-basket supply
Supply and planting of shrubs and trees
Removal of shrub beds
Landscape design and construction of hard and soft landscaping areas
sports pitch maintenance
Pond clearance and maintenance
Supply and maintenance of tools, equipment and materials

Street cleansing

Hard surface cleansing and sweeping
Litter picking and bin emptying
Hard surface weed control
Graffiti removal
Specialist washing and cleansing of bins, furniture, signage
Mechanical sweeping
Servicing and supply of dog bins

Play and open areas

Design and construction of new or existing play areas
Supply and installation of play equipment, spares and safety surfacing.
Operational or Annual Play area inspections, cleansing and repairs.
Supply, installation and maintenance of Public Realm assets including all types of fencing, litter bins, shelters and seating.
Ground works such as tar and chip paths blocks or slabs.
Installation or repair of wooden structures such as small bridges, broad walks, decking and pergolas.

"We have found Roy & Nick from Serco to be really helpful working with the wardens and myself as we start the process of taking on more of the landscape duties for our area. We are looking forward to working together more in the future to benefit the residents of Shenley Brook End & Tattenhoe parish."

Sharon Kerr - Parish Manager, Shenley Brook End & Tattenhoe Parish Council

Why work with Serco?

We work within established industry best practice guidelines and quality standards for all of the horticultural works and maintenance we provide. All works are completed to the highest quality standards by our own trained, experienced and directly employed service landscape services teams.

We're committed to working sustainably using ‘low impact’ maintenance methods and wherever possible the most environmentally friendly methods of pest and weed control. We make best use of sustainably sourced, recycled and re-used products throughout and our collected waste arisings are sent for composting and environmentally friendly disposal.

All of our services come with a 100% satisfaction guarantee which means we are not happy unless you are.

Trustworthy We are trusted, reliable local supplier to parish and town councils and residents.
Affordable We are happy to work to the requirements of an existing service specification and schedule or as an alternative we can recommend a maintenance regime to meet your needs and budget.
Flexible We work flexibly with you to meet your local requirements offering 12, 24 and 36 month contracts linked to an agreed specification and an annual programme of works. We can also support one off requests or simply work with you on an ad hoc basis.
Responsive We recognise that from time to time things change and are very happy to amend the programme of activities on site to meet your particular local needs.
Reliable If inclement or adverse weather means we are unable to attend or complete the works on the agreed date we will keep you up to date with our progress until the works are completed

Additional information:

All staff are fully UK Right to Work checked. Landscaping staff are also Disclosure & Barring Services (DBS) vetted. All staff are trained and qualified to at least an NVQ 2 for all horticulture works and street cleansing. Staff hold RoSPA, IOSH & Nebosh Safety Certification for ‘Safe Systems of Working’.

Serco is a Carbon Trust Accredited Company. It holds PA1/PA2/PA6 certificates for 'Safe use of Pesticides' for weed control, CS30.1/CS30.2/CS31 Certificate of Competence in chainsaw related tasks, and has fully ISO 9,000, 14,000 and 18,000 accredited management systems.