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Central Voting Hub Trial

A central voting hub is being trialled for the 7 May local elections in Milton Keynes to understand whether it will be more convenient and accessible for voters.

This page explains who can vote at the central voting hub, where the hub will be located, what accessibility support is available, what ID you need to bring, and what to expect when you arrive.

The trial is just for the May 2026 elections. A central voting hub will not be available at future elections unless new laws allow it or further trials are approved.

 

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Hand placing ballot into ballot box with Polling station sign in the background

Central Voting Hub

The Central Voting Hub will be in Midsummer Place Shopping Centre and be open during normal voting hours (7am – 10pm).

Information about getting to Midsummer Place at www.midsummerplace.co.uk/centre-info/getting-here. There’s free on street parking for blue badge holders on Avebury Boulevard and Saxon Gate.

You must be registered to vote and listed on the Milton Keynes City Council Register of Electors, and you must show valid photographic identification. Learn about the forms of ID you can use at www.milton-keynes.gov.uk/voter-id.

If you vote in person, you can choose to vote in either:

  • the central voting hub on polling day, OR
  • your allocated polling station on polling day

It is an offence to vote more than once at an election unless you are voting on your own behalf and as a proxy for another person.

If you are a proxy voter, the same options apply to you or your proxy. You can only vote if your proxy has not already voted for you – make sure to check with each other before you go to vote.

To make sure that electors can only vote once, the hub and all polling stations will be digital. This means that you’ll be checked off on a digital register rather than a paper one. You’ll still be given a paper ballot and vote in the usual way. 

Electronic registers use established, secure and tested technology, and have been successfully used at other local authorities on polling day for a number of years.

The Central Voting Hub will have level access, as well as: 

  • Large print sample ballot papers and magnifying glasses
  • McGonagle reader audio-voting systems
  • Tactile voting devices
  • Lowered polling booths for wheelchair users
  • Trained staff who can to help voters with disabilities
  • Seating
  • Screened areas if you wish to show your photo ID in private

If you have an assistive app on your mobile phone, please inform the staff that you intend to use it to help you vote. The routine use of mobile phones is not otherwise permitted.

If you need support, please speak to a member of staff when you arrive.

Voting will be the same as any other polling station on polling day. The only difference will be that polling staff will use digital electoral registers, rather than traditional paper versions. This records you as having voted in ‘real-time’ and stops anyone from voting more than once.

  1. On arrival, go to either of the poll clerks.
  2. If you have your poll card, the poll clerk will scan the QR code with the tablet. If you do not have your poll card, give the poll clerk your name and address and they will find you in the register.
  3. The poll clerk will confirm your name and address.
  4. Show your accepted photographic ID.
  5. The poll clerk will scan the barcode on your ballot paper to make sure you have been issued with the correct ballot paper for the ward you live in.   

    It also records the number of the ballot paper that has been issued to you. This is a required audit trail, and only a judge can order access to the record of the ballot paper number you are issued.  
     
  6. Complete your ballot paper in a polling booth on your own. Do not let anyone see how you vote or try to influence you. If you need help to vote, ask the staff.
  7. Put your completed ballot paper into the ballot box.

You can hand in your completed postal vote in at the central voting hub on polling day. You can also:

  • hand your completed postal vote pack in at any polling station on polling day
  • hand your completed postal vote pack in at the Council’s Civic offices
  • prior to polling day post your completed postal vote via Royal Mail using the envelope provided

Do not put a completed postal vote into the letterbox at the council offices, as new rules mean we must reject it. When you hand a completed postal vote in to the central voting hub, a polling station or at the council offices, you will be asked to sign a form confirming your details.

Find more information and key voting deadlines at: www.milton-keynes.gov.uk/elections-2026

You must bring an accepted form of photo ID to vote, just as you normally would on polling day.

Accepted forms of photographic ID include:

  • Passport
  • Driving licence
  • Blue Badge
  • PASS proof of age card
  • Biometric immigration document
  • Defence Identity Card, or Veterans Card
  • Voter Authority Certificate (free voter ID)

If your ID is out of date, you can still use it, but the photo must be a good likeness of you. More information is available about all the forms of ID you can use at www.milton-keynes.gov.uk/voter-id

If you do not have an accepted form of ID, you can apply for a free Voter Authority Certificate.

Why we are taking part in this pilot

The Central Voting Hub pilot is a government initiative designed to test ways of making voting more convenient and accessible. Several areas are taking part in the pilot, but only Milton Keynes will be testing a central voting hub. The costs of the pilot will be covered by government.

After the election, we will provide feedback to the government and the Electoral Commission about how the pilot worked, including turnout, accessibility, and the experience of residents.

After polling day, you might be contacted to ask about your experience of the pilot and voting in Milton Keynes in general.