Try our new waste collection postcode checker
An easy way to check whether your home has been assessed for wheelie bins or an alternative from September
If you are worried about your finances and how you are going to make ends meet, there is help available. Please find below links to some of the support available to the residents of Milton Keynes. Read our cost of living help factsheet. Cabinet has agreed a Winter Plan with a £3.3m package of support made of City Council funds and Government grants.
Residents who receive a reduction in the council tax they are asked to pay are now entitled to further reduction of up to £25 for the 2023-24 financial year. We will award this automatically.
In December 2022, Government announced that it would be providing a £200 payment for households that use alternative fuels like heating oil, and a £400 payment for households who do not have a direct relationship to an energy provider, such as care home or and park home residents. Most households will get this money automatically, however you may need to apply depending on your circumstances.
You cannot apply through Milton Keynes City Council so please don’t contact us. Instead, apply via the Government website at www.gov.uk/apply-energy-bill-support-if-not-automatic
Here's a summary of the help available from the government to meet energy costs
We have a data sharing agreement with the department for Business, Energy & Industrial Strategy (BEIS) so that we can share your personal data during the processing of your application. The sharing of the data between local authorities and BEIS is for the purpose of administration, delivery, reporting, monitoring, evaluation and fraud prevention necessary within the scheme. This may also include an assessment of your liability for Council Tax on the property you have stated as your sole and main residence on the application.
NEF WARMTH AND WELLBEING HELPLINE – Freephone 0800 107 0044 Monday to Friday from 9am – 5pm
Offering advice to people struggling with the cost-of-living crisis. Local people can call National Energy Foundation’s Better Housing Better Health team, who will explain how to get better energy deals, and how to apply for insulation and energy efficiency grants.
There are benefits you may be entitled to if your income is low or has gone down.
Universal Credit – tell the Department for Work and Pensions (DWP). Read more on the GOV.UK Universal Credit web page.
Job Seekers Allowance – tell the Department for Work and Pensions (DWP). Read more on the GOV.UK Job Seeker’s Allowance web page.
Income Support – tell the Department for Work and Pensions (DWP). Read more on the GOV.UK Income Support web page.
Employment and Support Allowance – tell the Department for Work and Pensions (DWP). Read more on the GOV.UK Employment Support web page.
Pension Credit – tell the Department for Work and Pensions (DWP). Read more on the GOV.UK Pension Credit web page.
Tax Credits – tell Her Majesties Revenues & Customs (HMRC). Read more on the GOV.UK Report Changes that Affect your Tax Credits web page.
If you are not already receiving a benefit, the first thing you should do is make a new claim. Use the benefit calculator to work out which benefit you should claim.
You can also use this link if you are already receiving a benefit but wish to know if you should claim another benefit, such as Universal Credit.