Ways to contact us

You can report many issues to us including potholes, streetlight failure and dumped rubbish. Report it. 

Apply or request services. Common requests include, waste and recycling, paying Council Tax, Blue Badge requests, bus passes, parking and planning applications.

If you have checked on the Report it pages and have not found something suitable for your query, you can contact Customer Services on the Customer Contact Form.

Our phone lines are open on Monday, Tuesday, Thursday and Friday: 9am to 5pm, and Wednesday from 10am to 5pm
Telephone: 01908 691691
Out of hours emergency telephone: 01908 226699

Please ask for assistance if English is not your first language - we can provide interpreters in most cases.

Contact us using British Sign Language (BSL)

We’ve partnered with a BSL interpreting service called Convo to offer BSL users a new option to reach our customer services team through an interpreter. It’s all done very easily at the click of a button and most interpreters arrive on a video call in less than a minute.

How it works

Simply download the Convo app for free from a tablet, mobile phone or a web browser where a one time registration is required. You will be then connected with MK City Council via an interpreter. Watch the video below for more details.

Postal address

Civic 
1 Saxon Gate East
Central Milton Keynes
MK9 3EJ