Older Person's bus pass

How to apply for or renew an Older Person's bus pass

The simplest way to apply for or renew your bus pass is to use our online application form. Please allow 10 to 15 working days for your bus pass to arrive at your address.

You will need to provide evidence of your date of birth. To do this please submit a copy of one of the following documents with your application:

  • Passport
  • Driving Licence 
  • Birth Certificate  

A photograph that was taken in the last twelve months is required for all bus card renewals.

If you are applying online, please ensure that you have electronic copies of your photograph and documents before completing the form. If you are applying by post, you will need to send a photograph and photocopies of your documents. You can call the helpline on 01908 254660 and ask for a form to be posted to you, or you can download and print the Concessionary bus pass form. You can submit your application by post to the Civic Offices.

Please note that renewal reminders will not be sent out to you.  If you have renewed your pass, your card will be posted to you during the week before the expiry of your current card, and not before.  Milton Keynes Council will not refund bus fares incurred while applications for new or replacement passes are being processed.

Eligibility for an Older Person's bus pass

Eligible older people are entitled to free off-peak travel on local buses anywhere in England.

You will be eligible for a pass issued by Milton Keynes Council if:

  • your only or main residence is within the borough of Milton Keynes. If you live on a boat, we can also issue a pass if you are able to provide a copy of a mooring licence for one of the marinas within Milton Keynes.
  • you are the appropriate age, whether you are male or female.  You can check your eligibility using  Direct Gov's State Pension Calculator - please input your date of birth, which will give you your entitlement age for a Milton Keynes bus pass.

Lost, damaged or stolen bus passes

If your card becomes lost, damaged or stolen please telephone Milton Keynes Council.  A new one will be issued to you as long as the pass has not expired.  A £10 non-refundable charge is made for all lost, damaged or stolen passes.  If your lost, damaged or stolen card has expired then you will need to complete a renewal form.

The benefits of an Older Person’s bus pass

Bus passes issued by Milton Keynes Council are valid:

  • anywhere in the Milton Keynes area at any time, though travel is subject to a discounted fare before 09:30, Monday to Friday
  • anywhere in England from 09:30 to 23:00, Monday to Friday
  • anywhere in England all day at weekends and on public holidays
Older Persons Disabled Bus Card

Older Persons Disabled Bus Card contact information

Civic, 1 Saxon Gate East, Milton Keynes MK9 3EJ