How to apply for or renew an older person's bus pass

You can apply for a bus pass using our online application form. Or a family member or friend can help you by completing it on your behalf.  

If you are applying for a new bus pass you will need an electronic copy of your photograph before completing the form. If you are renewing your pass, you may use your existing image if you wish.

Please allow 10 to 15 working days for your bus pass to arrive at your address.

Please note that renewal reminders will not be sent out to you.

Milton Keynes City Council will not refund bus pass fares incurred while applications for new or replacement passes are being processed.

Eligibility for an older person's bus pass

Eligible older people are entitled to free off-peak travel on local buses anywhere in England.

You will be eligible for a pass issued by Milton Keynes City Council if:

• your only or main residence is within the borough of Milton Keynes. If you live on a boat, we can also issue a pass if you are able to provide a copy of a mooring licence for one of the marinas within Milton Keynes.
• you are the appropriate age, whether you are male or female.  You can check your eligibility using  Direct Gov's State Pension Calculator - please input your date of birth, which will give you your entitlement age for a Milton Keynes bus pass.

Lost, damaged or stolen bus passes

If your card becomes lost, damaged or stolen please telephone Milton Keynes City Council.  A new one will be issued to you as long as the pass has not expired.  A £10 non-refundable charge is made for all lost, damaged or stolen passes.  If your lost, damaged or stolen card has expired then you will need to complete a renewal form.

The benefits of an older person's bus pass

Bus passes issued by Milton Keynes City Council are valid:

• anywhere in the Milton Keynes area from 9:30 to midnight, Monday to Friday
• anywhere in England from 09:30 to 23:00, Monday to Friday (passes are accepted in some local authority areas at additional times, Monday to Friday)
• anywhere in England all day at weekends and on public holidays