Condensation - Damp may be causing water droplets to form on walls, ceilings, or floors and/or black mould to form on walls, ceiling, furniture, or clothing. If you suspect you may be suffering the effects of condensation, then we ask all our tenants to follow the advice on condensation for a period of four weeks before reporting this to us. The treatment of condensation related damp is not classed as a repair unless directly linked to a building defect and may require direct action by yourselves following the guidance provided. By following this advice the effects of this problem will be reduced long term.
- Your home needs to be heated and ventilated (open windows or use extractor fans) so that water droplets do not form on windows and walls.
- If you do get water droplets on windows or walls you must dry them immediately.
- Heating and ventilation are key elements to reduce the effects of condensation dampness and by wiping down visible moisture that has formed on cold surfaces the chances of mould growth will be reduced significantly.
- If following the four-week period the problem shows no sign of improving you should contact Mears who will arrange for a home visit.
Penetrating damp - Damp occurs during rainfall which may indicate a roof/gutter leak or ground water problem. If you suspect you may have penetrating damp you should contact Mears who will arrange for a home visit.
Rising damp - There may be a visible tide mark on the ground floor walls which extends no higher than one meter from the ground causing 'salting' or damage to the decoration, plaster, or timber skirting boards. If you suspect you may have rising damp you should contact Mears who will arrange for a home visit.
Further info How to manage condensation - DIY Tips | Mears Group PLC