Frequently asked questions

Please see answers to our most commonly asked questions below.

What goes in each bin?

Grey wheeled bin with black lid for waste that cannot be recycled

Grey wheeled bin with a red lid for recycling paper and card

Grey wheeled bin with a blue lid for recycling plastic, metals and glass

Green wheeled bin for food and garden waste

Small yellow battery bag

How often will the bins be collected?

Collected weekly

Grey wheeled bin with black lid for waste that cannot be recycled

Green wheeled bin for food and garden waste

Small yellow battery bag, when full place on green wheeled bin when required

Collected alternate weeks

Grey wheeled bin with a red lid for recycling paper and card

Grey wheeled bin with a blue lid for recycling plastic, metals and glass

Why are there 2 bins for recycling?

There is better quality recycling if we separate it. This is better for the environment and often means we can process it closer to home.

I don’t have space for wheeled bins

Keep Britain Tidy surveyed all properties in Milton Keynes to check if they are suitable to have up to 4 wheeled bins. 94% of properties in Milton Keynes can have wheeled bins. Below is the criteria if your property is not suitable;

  • no rear, side access or front area
  • no point of collection
  • impractical to pull wheeled bins out
  • inadequate space to store wheeled bins
  • dangerous to move wheeled bins from storage to presentation point
  • bin would have to be wheeled down steps/steep incline
  • no suitable presentation point at property boundary
  • collection crew would have to move wheeled bin than 50 metres
  • no access to property boundary by collection vehicle
  • collection crew can’t collect bin from property boundary and return bin safely
  • communal property with insufficient space for required bins
  • bins would be kept outside windows at all times
  • bins would present a security risk due to storage locations

For those properties that are not suitable to have wheeled bins, there will be an alternative solution.

I am unable to move the wheeled bins due to mobility/health issues

If you have a disability or medical condition and there is nobody else in your household who can put your bins out, you may be eligible for an assisted collection.

Can I have a larger/smaller bin?

If after using the new service for 4 weeks, you still feel that you need larger or smaller bins, please check the following criteria to see if you are eligible;

For larger households, we will carry out an assessment before providing this. 

Can I still put out black sacks?

No, for those with wheeled bins. The grey wheeled bin will need to be used to place your normal household waste. Other waste outside your bin will not be collected. Excess rubbish that doesn’t fit into your bin should be stored away safely until your next collection day.

Alternatively, dispose of any surplus household waste at your local household waste recycling centres ( the 'tip'). 

Where should I store my bin?

Bins should be stored within the boundary of your property. Do not leave in the street or on public land.

I would like to build a bin store for my new bins

You may require planning permission.  You can apply for a Lawful Development Certificate to confirm whether it would be permitted development or, if planning permission is required, you can seek pre-application advice. Further information on this is available from our website

Do items have to be bagged when placed in bins?

We would prefer that you bag your rubbish to help keep your grey bin clean but would encourage you to place your recycling items loose.

If you do choose to bag your recycling, please do not place in a black bin bag as this can be mistaken for rubbish, and so the wheeled bin will not be collected.

Can I put broken glass into my blue lid wheeled bin?

Glass bottles and jars only can be put in the new blue lid wheeled bin, and it is ok if they break when this happens.

Remember: place all other types of glass, such as mirrors, drinking glasses, spectacles, panes and light bulbs, in the grey lidded bin as these items cannot be recycled.

What if I miss my collection?

If you miss your collection day wait until your next collection day to put your bin(s) out.

Alternatively, you can take your waste and recycling to your local household waste recycling centres (the 'tip').

Has cost been factored into this new scheme?

Yes. The council conducted a thorough waste collection options appraisal, with input from technical waste specialists taking into account collection costs, disposal costs, legislative drivers and environmental aspects.

Who will clean my bins?

Residents can choose to clean their own bins, or there are businesses that do offer a bin cleaning service. If you do choose this option, it would be at your own expense.

What do I need to do?

Nothing. When you receive the bins and your information pack, you’re all set to go. Use the calendar provided so you know the dates for your fortnightly collections.

Waste and Recycling team contact information

Milton Keynes Waste Recovery Park (appointment only), 9 Dickens Road, Old Wolverton, Milton Keynes MK12 5QF