If there is a risk to life then call the emergency services on 999, ask for the Fire and Rescue Service.
If there is a severe and imminent risk of the property being flooded and you have no prevention items at all then you can contact the Council on 01908 252353 (out of hours 01908 226699) to request sandbags from the Highway team. These will only be distributed if there is a severe risk and the team only keep a small stock in case of emergencies.
- Deploy any flood prevention products that you have such as sandbags, aqua sacs, bags of soil or door dams.
- Put together an overnight bag of essential items including any home insurance documents.
- Switch off electric and gas and move any valuables and pets upstairs.
- Move vehicles to a safe location.
More detailed information on steps to take can be viewed here: What to do in a flood event