We provide:

• Mediation between landlords and tenants to resolve disputes.
• Offer advice about managing rent arrears and provide information about  financial support options.
• Provide guidance for landlords on legal responsibilities and alternative solutions.
• Support for tenants to stay in their homes or provide advice how to find alternative accommodation.

This service is available for:

• Landlords who are considering serving a Section 21 or Section 8 eviction notice.
• Tenants struggling with rent payments or facing eviction.
• Letting agents representing landlords.
• Housing support professionals looking for early intervention options.

If you are a landlord, tenant or support worker, please complete our online referral form for assistance.

Click here to fill out the referral form

The Renters (Reform) Bill is a proposed law by the UK Government that aims to improve tenant rights and make the rental market fairer. Key changes include:

• Abolition of Section 21 "No-Fault" Evictions – Landlords will need a legal reason to evict tenants
• Stronger Rent Control Measures – Tenants can challenge unfair rent increases
• New Property Portal – Landlords must register their properties for improved standards
• Stricter Landlord Regulations – Greater accountability and fairer treatment of tenants

Stay updated: Milton Keynes City Council will update this page as the bill progresses

For more details, visit the UK Government website