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The Community Employment Service (CES) forms part of Milton Keynes Council. This privacy notice sets out how we deal with your personal information within this service.
This privacy notice should be considered alongside the council’s corporate privacy notice.
The Community Employment Service provides assistance to people of Milton Keynes; helping them into paid work, accessing training and qualifications, careers advice and volunteering/work experience opportunities.
Everything we do with information about people, such as how we collect it and who we share it with, has to comply with the Data Protection Act and the General Data Protection Regulation (GDPR) that came into force in May 2018. A key part of this is being open about what personal information we hold about you, how we use it, who we share it with and how long we keep it for. You also need to know what rights you have in this respect.
Most of the information we hold starts as a result of:
We also sometimes hold some information about individuals that other organisations are required to provide to us. This may include organisations like the NHS or the police. They will have their own privacy notices that explain what information they collect and who they share it with.
The CES may hold personal information like your name, address, phone number and email address. We may also hold sensitive personal data (referred to as special categories of data under GDPR) including information like your ethnicity, religion, sexual orientation, disabilities and medical conditions.
We provide a wide range of statutory services. We are under legal obligations to provide many of these services and to deliver these we need to collect and use the personal information of those using or affected by these services.
Much of what we do is a result of legislation set nationally that requires us to provide various public services in Milton Keynes. In these cases, if you access a council service then the law that requires us to provide that service will be our legal basis for collecting and using your personal data, as we can’t provide you with the service without it.
In a small number of cases we will process personal data solely on the basis of consent, such as where you might opt in to receive email updates or marketing details about certain council services. This will be clearly explained when you sign-up to that service.
Whenever we use information, we always limit this to only the details that are needed and we ensure that it is used safely and securely. We require anyone we share information with, or who uses it on our behalf, to do so too. All our staff receive training on data protection and information security.
All of the personal information we hold is kept securely on our council servers. There is also no automatic decision-taking when your personal information is processed.
We share information with a range of different types of people and organisations depending on the service being provided or the statutory requirement that we have to comply with. The types of recipients include:
We participate in the Cabinet Office's National Fraud Initiative, a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Minister for the Cabinet Office for matching for each exercise.
We only keep information for as long as it is needed. This will be based on either a legal requirement (where a law says we have to keep information for a specific period of time) or accepted business practice.
Within our service, we keep the following information for the following periods:
You have various rights around the data we hold about you.
Any such request can be submitted to the Data Protection Officer. Whether we can agree to your request will depend on the specific circumstances and if we cannot then we will explain the reasons why.
If we are processing your information based on you giving us consent to do so, you have the right to withdraw your consent at any time. Doing so may mean we are unable to provide the service you are hoping to receive and the implications of you giving or withdrawing your consent will be explained at the time.
If you are unhappy with any aspect of how your information has been collected and/or used, you can make a complaint to the Data Protection Officer. You can also report concerns to the national regulator, the Information Commissioner’s Office. Their details can be found on the ICO website.
Postal address only, Civic, 1 Saxon Gate East, Milton Keynes MK9 3EJ